Silversea Cruises Service & Awards

Personalized service is a motto of Silversea Cruises. When you board you’ll be escorted to your room and welcomed with a glass of champagne. During your sailing you’ll find your steward and waiters are always a step ahead, ready for any request. All this is accomplished because Silversea Cruises maintains a staff to guest ratio as close to 1:1 as possible.

Baggage Valet
Silversea has a program where you can send your bags ahead of you through a program where your bags will be picked up from your home or hotel and delivered to your stateroom onboard. You can choose to have your baggage sent back as well. The luggage must be picked up 10 to 14 days before your sailing and if you do use this program your luggage is insured up to $2,000.
 

Silversea Cruises Awards:

• Cruise Critic Cruiser's Choice Awards: Silver Galapagos - Best Overall Ship, Best Shore Excursions (2019)
• Cruise Critic Cruiser's Choice Awards: Silver Muse - Best Cruise Ship Cabins (2019)
• Cruise Critic Editors' Picks: Best Luxury Itineraries (2017)
• Cruise Critic Editors' Picks: Best New Luxury Ship - Silver Muse (2017)
• Cruise Critic Editors' Picks: Best for Adventure - Silversea Expeditions (2017)
• British Cruise Awards: Best Expedition Cruise Line (2018)
• British Cruise Awards: Best for Adventure (2017, 2016)
• British Cruise Awards: Best New Ship - Silver Muse (2017)
• U.S. News & World Report: Best Cruise for Couples (2016)
• U.S. News & World Report: Best Cruise Line for Romance (2015)
• Travel Weekly Globe Awards: Best Luxury Cruise Line (2019, 2016, 2013-2007)
• Travel Weekly Globe Awards (UK): Best Luxury Cruise Company (2016-2003)
• Global Traveler Leisure Travel Awards: Best Luxury Cruise Line (2018, 2016)
• Global Traveler Leisure Travel Awards: Best Cruise Line Suites (2018)
• Global Traveler - Leisure Travel Awards: Best Small Ship Cruise Line (2015-2013)
• Excellence Awards: Best Luxury Cruise Line (2016)
• Porthole Cruise Magazine Readers' Choice Awards: Best Service (2015)
• Porthole Cruise Magazine Readers' Choice Awards: Best Africa / Middle East Itineraries (2014)
• Porthole Cruise Magazine Readers' Choice Awards: Best Expedition Cruise Line (2018)
• Conde Nast Traveler: Top Spa at Sea (2012)
• Conde Nast Traveler (UK): Best Small Ship Cruise Line (2017, 2014, 2013)
• British Travel Awards: Best Ultra-luxury Cruise Line (2018)
• British Travel Awards: Best Ultra-small/Boutique Cruise Line (2018)
• Ultras Luxury Awards: Best Luxury Cruise Line (2018)