4.9/5 ⭐Google 600+ Reviews | A+ Better Business Bureau
4.9/5 ⭐Google 600+ Reviews | A+ Better Business Bureau
Taxes and fees included in all prices shown
Taxes and fees included in all prices shown
4.5
92 Reviews
Sort by
Sep 9, 2025
5 out of 5 stars
Pros: Well maintained, excellent size, wonderful suites, very stable in the water, plenty of dining and other venues so that you never felt crowded
Cons: None really
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Jul 15, 2025
5 out of 5 stars
The team at Holland America onshore and aboard ship make you feel so very welcomed. Every person we encountered from the transportation from the airport to our first hotel to the Denali lodge and ship made this trip the experience of a lifetime. We were traveling with our extended family of 19 adults and we could not have had a more wonderful trip! Even though there was a little snafu with our dining room tables on the first day the staff worked it out and were so helpful and apologetic. I can’t say enough complimentary things about the staff except to say thank you! This was our 4th cruise but first with Holland America and it was absolutely perfect!
Pros: Holland America takes care of it all! From the transportation from airport to accommodations and shore excursions they handle it all!!
Cons: None!
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Jun 26, 2025
5 out of 5 stars
This was our first time on Holland America, but not our first time cruising. Of all the ships we've been on, the food was the BEST on this ship, the Niew Amsterdam. Every meal was so delicious! The rooms are kept very clean. Very nice fitness center. The entertainment was varied and excellent every night. Loved the Orange Party. Terrific service by all the staff! This was an Alaskan cruise tour (7 days on the cruise plus 3 days on land) and Holland America has a very organized system for transferring luggage from the ship to the land portion of our trip to each hotel and ultimately the airport. My husband and I highly recommend cruising with Holland America.
Pros: Delicious food, great entertainment, fun Orange Night, great service from room stewards and servers in the dining room and buffet
Cons: Can't think of anything
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Nov 18, 2024
5 out of 5 stars
JC was fabulous with keeping us actively engaged with her planned activities. I peeked in the Oragami class. Impressive setup. Evening shows and dining staff were wonderful. One occurrence.. On the pool deck and seated near the refreshment cart, clean glasses stacked, 2 pitchers lemonade and water. An attendant was replacing glasses. Not knowing if self service or not, I walked over to the and asked for a glass of water. He immediately frowned, scowled at me and rushed away. I was embarrassed and surprised. He was medium height, Asian features, wore black rimmed eyeglasses, wearing no name tag. My friend went up to that cart and poured a glass of water for me. I saw that man on another occasion attending to the refreshment cart.carts.
Pros: Room attendant, all employees except one, I found to be courteous, patient and extremely helpful everywhere I went on the ship. I love the hand-wash station in Lido Market Place. I love how the food is served to customers and not having self service.
Cons: Too many hand sanitizer stations were empty throughout the ship. More sanitizer wipes stations in the fitness center to clean equipment
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Aug 24, 2024
5 out of 5 stars
Everyone we encountered was very friendly and helpful. Made us truly feel like we were a special guest.
Pros: Exceeded expectations.
Cons: Holland America app does not work very well. Info not consistent and comes and goes.
Accommodations
5
Activities
3
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Aug 9, 2024
5 out of 5 stars
The hydro pool was 150 before the voyage and I tried to sign up for it and it wouldn't let me. I signed up for it the first day and was charged 150 and another charge of 50. They gave me a little jar of body scrub . We had unlimited use of the pool and the heated lounges. We had no problem with the pool, but people were reading books and on their computers or on their cell phones. I think they needed to put a time limit the lounges. We made dining reservations ahead of time for the Tamarind restaurant. I made the reservation through guest services. It was a party of 8. The operator told me she could link our names for 6 and the other 2 would be a half hour earlier. We needed to talk to the manager. They're only open in the evening. No one was there when we tried to talk to them. The manager did a great job and gave us 2 tables side by side.
Pros: great food, pleasant employees
Cons: spa hydro package, reservations for dining rooms
Accommodations
5
Activities
5
Entertainment
5
Food
5
Staff
5
Itinerary
5
Value
0
Overall
5
Recommend
Yes
Taxes and fees included in all prices shown
Taxes and fees included in all prices shown
for pricing
for pricing
for pricing
for pricing
Saturday, December 20, 2025
Departing 3:00 PM
Sunday, December 21, 2025
Cruising at sea
Monday, December 22, 2025
12:00 PM - 6:00 PM
Tuesday, December 23, 2025
8:00 AM - 5:00 PM
Wednesday, December 24, 2025
8:00 AM - 5:00 PM
Thursday, December 25, 2025
Cruising at sea
Friday, December 26, 2025
Cruising at sea
Saturday, December 27, 2025
Arriving 7:00 AM
*Pricing includes Have It All Package: Signature Beverage Package, Shore Excursion Credits, Specialty Dining, Wi-Fi and more! Valued at $60 per person, per day.
*Rates and offers are per person, in US Dollars, based on double occupancy, capacity controlled, subject to availability and confirmation, and may change without notice. Government taxes and fees are included. Rates and offers are available for select dates and categories only. Additional restrictions may apply. Call 1-800-377-9383 for full terms and conditions.
