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Testimonials
- ""[I] just wanted to share with you what a great help [our Cruise
Web Consultant] has been to my family and our vacation plans. I talked
to [our Cruise Web Consultant] for the first time last year when I
dialed the number I found on internet. We have never cruised before and
did not know what to expect. [our Cruise Web Consultant] helped us find
a great deal that matched our budget and walked us through all the
steps from paperwork to what we need to prepare for our cruise. No
matter how many times I called her to ask questions, she was very
pleasant and eager to help and make our first experience a special one.
We had a great time on our cruise and came back again this year for
another one and [our Cruise Web Consultant] was as pleasant, patient,
helpful and wonderful as ever. I congratulate you for having people
like [our Cruise Web Consultant] with such great customer service. She
has made us your customers for life. ..."
- "I just got back from Carnival Pride cruise [...] out of Baltimore,
Maryland. The Cruise was great thanks to all the help from one of your
employees. He has really been there answering all the questions. I have
had for my crew of 28 people mostly all new travelers for the first
time. He got all the answers for me right away. I can't wait to go on
another trip with his help [...] What a great experience for my parents
50th Anniversary."
- "My aunt and I recently took a cruise arranged by [the Cruise Web
Consultant]. We were very pleased with every aspect of it. [Our Cruise
Web Consultant] was extremely helpful, able to answer all our
questions, returned emails and phone calls promptly and most
importantly, is very polite. We both felt well taken care of. I
experienced some difficulty in San Francisco on my outgoing flight. I
was unable to arrive at a satisfactory solution with the United gate
people in S.F. so I called [my Cruise Web Consultant] on a Sunday
afternoon from the S.F. airport. He answered the phone and took care of
the problem within minutes and I continued my trip arriving in London
to meet my aunt in the passport line. The entire trip went off without
a hitch, everything being exactly as [our Cruise Web Consultant]
represented it.
- "I have
really appreciated all of your help and your personal touch in helping
us plan our cruise in July. We all had a great time and now were hooked
on cruises. I have been to a couple of travel agencies here...in
the past before contacting you but because of your great service we
will have you as our future travel consultant...Thanks for going out of
your way for us. You are awesome at what you do..."
- "We only started to know [our Cruise Web Consultant] about 3-4 years ago
and we [have] booked several cruises with him. He always [gives] us the
best advice and find things what is best for us. He always [has] a very
polite voice and a very patient manner. We like to stick with him
always. I am comparing him with other travel agents [we've had] in the past. We
started to cruise since 1987 and so far we had been at sea for almost
500 sea days .... Therefore, with [our Cruise Web Consultant's]
services compared to the past, he is the best."
- "Today we returned for a 14 day Holland America cruise through the
Panama Canal on which we celebrated my 62nd birthday. [Our Cruise Web
Consultant] made sure that our needs were met and offered suggestions
on how to maximize the value of the cruise.... [He] will be doing our
next cruise as well."
- "My wife and I have booked four cruises with [The Cruise Web] and would
like to take this opportunity to Brag about the Outstanding personal
service we received from our Cruise Web consultant... He has not only
saved us money, but also has taken a personal interest in our travel
needs. He has kept in contact with us up to the time we boarded the
ship. I have spoken to him on my cell phone before, standing on the
deck of the ship as we were waiting to depart! When we return he is the
first phone call we get as we are driving home..."
- "I
booked an Alaskan cruise in September 2008... From the get go [our
Cruise Web Consultant] has been extremely courteous, caring, and
competent in answering my concerns efficiently and promptly. Yesterday,
I was ready to pre-register and realized I had inadvertently deleted
the information from my files....That's when I had another outstanding
agent... assist me. [The Cruise Web Client Services Consultant] was
extremely courteous, competent, and PATIENT in helping me to
pre-register. Thanks to these two [consultants] our party of four is
good to go and enjoy the beauty of Alaska on the Westerdam..."
- "Thank you for all you did for us as well. You were fantastic and
our mom says thank you for the many phone calls and explanations, etc.
You are truly a professional and terrific at what you do. We will
absolutely keep your name and number for future reference. You helped
make the difference!"
- "We returned home on Friday 29 August to find your very thoughtful
note of good wishes for the trip. We thank you very much and appreciate
your wishes...We wanted you to know that we had a wonderful cruise on
the Summit and thank you for the recommendation. Everything you
promised about the liner was "spot-on". We had a wonderful time and
found the accommodation, service and attention excellent. We enjoyed
all the ports of call enormously, and were very fortunate in finding
good company on the ship. Altogether a very happy memory!"
- "Our cruise was amazing - we were especially thankful that you were
able to get us 3 cabins together after we watched other families
running back and forth.... Thanks for all your help this spring -- it
was definitely the right cruise at this point in our crazy lives and
everyone had a wonderful time."
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