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Our Approach

The Cruise Web uses unique, personalized cruise consultations to plan unforgettable cruise vacations perfectly suited for our clients. Our friendly cruise consultants get to know you and your needs in order to find a cruise line and itinerary that meets and exceeds your expectations. Best of all, The Cruise Web’s personal consultation is fun and completely FREE. Learn more about The Cruise Web and our distinct approach below, and contact us today to experience our approach for yourself.

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Happy cruisers

Expert Personal Attention:

All of The Cruise Web's personal consultants undergo in-depth training, and are prepared to find you the cruise that best matches your needs and preferences. To ensure you expert personal attention, The Cruise Web assigns each client a personal consultant, supported by an entire client services department and team of managers. Plan your vacation with The Cruise Web and experience this attention.

 

Frans Hansen, Cruise Web President

Our Story:

The Cruise Web emerged in 1994 as the life-long dream of one man to run his own business. Inspired by the launch of the first Internet browser and the World Wide Web's tremendous potential to reach consumers, Frans Hansen chose to focus on selling travel, for its geographical reach, growth potential, and high-value suppliers.

Cruise vacations, in particular, were just starting to boom among travelers and the need for retailers and sales people to promote and sell cruise vacations presented the perfect opportunity. Frans sold his cherished convertible, maxed out his credit cards, and worked full-time 7 days a week to get his dream off the ground. After the first year, he hired his first employee, the next year a second, and then two more the following year. Today, what began as the smallest cruise seller in a market of over 30,000 competitors has become one of the top 15 independent cruise sellers in North America.

Since its birth, the company's mission to provide its customers with the best value in planning and booking their cruise vacations, and its dedication to its employees, has driven The Cruise Web's success.

 

The Cruise Web's office

Award-Winning Performance:

The Cruise Web offers trustworthy, reliable service demonstrated by award winning performance and strong cruise line relationships. Put our knowledge and experience to work for you.

 

Better Business Bureau Accreditation:

The Cruise Web is proud to be Accredited by the Better Business Bureau:

The Cruise Web Inc. BBB Business Review

 

Affiliated Organizations:

  • Cruise Lines International Association (CLIA) (Our zip code: 20705) | Phone: 754-224-2200
  • International Airlines Travel Agent Network (IATAN) | Phone: 516-747-4716
  • Ensemble Travel (Affiliation Consortium) ~ Top Producer Award ~ | Phone: 866-350-7460

 

Cruise Line Partners:

 

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Circle of Excellence & Premium Agency Partner
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Preferred Partner
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Winner's Circle & Pinnacle Club Member

 

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Elite Travel Partner
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Preferred Partner
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Inner Circle Platinum

 

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Premium Preferred Agency & Centurion Award
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Preferred Partner
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President's Club Member

 

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Cruise Connoisseur Club
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Preferred Partner
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Excel Gold & Top Producing Agency

 

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Regent Seven Seas Council Member
& Top Producer
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Mid-Atlantic Region Partner of the Year
& Royal Celebrities Award
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Seabourn Pinnacle Club Member

 

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Silver Alliance Award
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2013 Top Producer
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Preferred Partner

 

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Platinum Circle Plus
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Preferred Partner

 

The Cruise Web welcomes you to verify The Cruise Web's registration with the cruise lines and our affiliate organizations.

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