Travel Protection

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Travel Protection from Travel Guard

In order to help protect your vacation investment, The Cruise Web offers insurance protection with a wide range of benefits through Travel Guard, a trusted partner and leader in the travel insurance and assistance industry.

As the cost of travel protection varies with the cost of your vacation, please call your cruise consultant for pricing and to purchase. The sooner you sign up, the sooner your trip investment can be protected.

Trip protection may provide:

  • Reimbursement of the nonrefundable portion of your travel investment if you have to cancel or interrupt your travel for a covered reason
  • Benefits for covered medical emergencies and emergency transportation while you are abroad
  • Protection for eligible travel delays, baggage delays, and lost or stolen baggage
  • 24/7 live emergency hotline which provides a broad range of services in the event of a travel or medical emergency, including medical referral and monitoring, legal assistance, arrangement of medical evacuations or repatriations and pre-trip assistance


Please call your cruise consultant for pricing and to purchase the travel protection.


CW offers travel protection through our partner, Travel Guard, to help protect your travel investment in case of the unexpected. Travel protection plans include benefits for Trip Cancellation, Trip Interruption, Emergency Medical Expenses, and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. Coverage for pre-existing medical conditions may or not be included with your coverage depending on the plan, and other factors outlined in the certificate of insurance. To maintain a pre-existing medical condition exclusion waiver, if one exists in the policy, the amount of coverage purchased must equal all cancellation penalties up to the maximum shown in the policy including any subsequent arrangements made for the same trip.  It is the responsibility of the insured to notify The Cruise Web of necessary changes, and to update the coverage to include the additional cost of the subsequent arrangements within 15 days of payment to the travel supplier and/or The Cruise Web.

Coverage available only to residents of U.S. states (except Hawaii and New York) and the District of Columbia. Insurance offered by Travel Guard Group, Inc., a licensed producer.

This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, PA, a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 18th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC 19445. Coverage may not be available in all states. Travel assistance services provided by Travel Guard.

Travel Guard 3300 Business Park Drive
Stevens Point, WI 54482.

Expenses incurred from third parties for assistance services not part of a filed insurance plan are the responsibility of the traveler. Contact Travel Guard Insurance at 800-826-1300 or

For residents of New York State, Hawaii or Canada, CW recommends that you purchase travel protection through the cruise line. Coverages may vary and not all coverage is available in all jurisdictions.

Refer to your certificate of insurance for all coverage and requirements.


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