Our Approach

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Our Approach to Travel Planning

The Cruise Web uses unique, personalized cruise consultations to plan unforgettable cruise vacations perfectly suited for our clients. The Cruise Web is like a travel agency, but better! Why? Because you deserve better. How? Because our travel consultants are better than travel agents. In fact, our friendly cruise consultants get to know you and your needs in order to find a cruise line and itinerary that meets and exceeds your expectations. This means you can trust The Cruise Web for all of your travel needs, including both cruise and non-cruise vacations, like land tours, rail travel, resorts and custom vacation packages. Best of all, The Cruise Web's personal consultation is fun and completely FREE. Learn more about The Cruise Web and our distinct approach below, and contact us today to experience our approach for yourself.

Free Cruise Planning


Happy cruisers

Expert Guidance with No Booking Fees:

All of The Cruise Web's personal consultants undergo in-depth training, and are prepared to find you the cruise that best matches your needs and preferences. To ensure you expert personal attention, The Cruise Web assigns each client a personal consultant (think of them as a travel agent, but better), supported by an entire reservations administration department and team of managers. Plan your vacation with The Cruise Web and experience this attention.


Frans Hansen, Cruise Web President

Our Story:

The Cruise Web emerged in 1994 as the life-long dream of one man to run his own business. Inspired by the launch of the first Internet browser and the World Wide Web's tremendous potential to reach consumers, Frans Hansen chose to focus on selling travel, for its geographical reach, growth potential, and high-value suppliers.

Cruise vacations, in particular, were just starting to boom among travelers and the need for retailers and sales people to promote and sell cruise vacations presented the perfect opportunity. Frans sold his cherished convertible, maxed out his credit cards, and worked full-time 7 days a week to get his dream off the ground. After the first year, he hired his first employee, the next year a second, and then two more the following year. Today, what began as the smallest cruise seller in a market of over 30,000 competitors has become one of the top 15 independent cruise sellers in North America.

Since its birth, the company's mission has been to earn lifelong clients with personalized travel planning and reliable service, while being accountable, rewarding success, and treating all with respect.


The Cruise Web's award-winning approach

Award-Winning Performance:

The Cruise Web offers trustworthy, reliable service demonstrated by award winning performance and strong cruise line relationships. Put our knowledge and experience to work for you.


Better Business Bureau Accreditation:

The Cruise Web is proud to be Accredited by the Better Business Bureau:

The Cruise Web Inc. BBB Business Review


Affiliated Organizations:

  • Cruise Lines International Association (CLIA) (Our zip code: 20705) | Phone: 754-224-2200
  • International Airlines Travel Agent Network (IATAN) | Phone: 516-747-4716
  • Signature Travel Network (Affiliation Consortium) | Phone: 212-239-7388



The Cruise Web welcomes you to verify The Cruise Web's registration with the cruise lines and our affiliate organizations.

Cruise Web
Free Cruise Planning
Let Us Help Plan Your Dream Vacation

We Make Vacation Planning Easy

With an overwhelming world of choices, we understand you may need some personal assistance to plan your perfect vacation. From finding the right destination to choosing the best departure date, we're here to help. Plus, our experienced travel consultants have access to exclusive vacation deals to make sure you get the best value for your time and money.

Expert guidance. No booking fees.

Free Vacation Planning