Shimabara, Japan
Samurai castles, Unzen volcano views, and the “City of Water” charm
Shimabara Cruise Lines
Samurai castles, Unzen volcano views, and the “City of Water” charm
Overview
Shimabara is a historic city located on the eastern coast of the Shimabara Peninsula in Nagasaki Prefecture, Kyushu. Cruise ships dock at the Shimabara Port Terminal, which connects travelers to the region’s top attractions via ferries, buses, and local tours. The peninsula is part of a UNESCO Global Geopark, known for its volcanic terrain shaped by Mount Unzen, and its abundant natural springs that earned Shimabara the nickname “City of Water”.
Visitors can explore Shimabara Castle, stroll through preserved samurai districts, and witness the legacy of the Shimabara Rebellion, a 17th-century Christian uprising. The area also offers access to Unzen Onsen, a hot spring resort nestled in the mountains, and scenic ferry rides to Kumamoto across the Ariake Sea.
Visit the reconstructed fortress and museum showcasing samurai armor and Christian history.
Tip: Climb the tower for panoramic views of the city and Mount Unzen.
Explore Edo-period homes and stone-lined canals in a preserved samurai neighborhood.
Tip: Free entry—great for photography and cultural immersion.
Learn about the 1990–91 Mount Unzen eruptions and their impact on local communities.
Tip: A moving tribute to resilience and disaster recovery.
Soak in sulfur-rich hot springs surrounded by volcanic landscapes.
Tip: Accessible by bus from Shimabara Port—allow 90 minutes for travel.
Enjoy a scenic 30-minute ride across the Ariake Sea to Kumamoto Port.
Tip: Check ferry schedules at the Shimabara Port Terminal tourist center.
Try regional specialties like guzoni (vegetable soup) and kanzarashi (sweet rice dumplings).
Tip: Visit local cafés near the castle or port for authentic flavors.
Our expert consultants and customer service teams are standing by to help with all of your cruising needs.
I was having some trouble finding the right cruise for the right price as a single traveler, but thanks to [our Cruise Expert] I was able to find it with Cruise Web. Thank you very much [our Cruise Expert]!
Camille G.
We have worked with [our Cruise Expert] several times and she makes it so easy and a pleasure to work with. She is very knowledgeable.
Linda F.
[Our Cruise Expert] was informative and very pleasant to work with. I'm not familiar with booking travel online and he made my experience pleasant.
Sharon E.
I would like to mention that for many years I really appreciate to have [our Cruise Expert] taking care of my cruises in the states. So, i'm glad to give five stars for him
Rudi D.
I am working with [our Cruise Expert] as my travel agent...he has been very helpful...he is very informative and knowledgeable about the places that I want to go on my Cruise....I would use [our Cruise Expert] and Cruise Web again to book another cruise...thank you...
Priscilla B.
[Our Cruise Expert] does an exceptional job of planning (with you) and coordinating a trip of your dreams! I can't wait to get started on the next one.
Sheralyn H.
Great working with [our Cruise Expert]! He was a tremendous help and steered us in the right direction every time! Helped us make memories for a lifetime!
Wendy F.
[Our Cruise Expert] always works hard to secure the bookings we have chosen and guides us through the process. She is always available to help and her advise is spot on.
James C.
We are residents in another country, and have used [our Cruise Expert] for years as we try to cruise around the entire world. She offers great service and stellar communication.
Dave O.
[Our Cruise Expert]does a wonderful job for me. I have had no glitches and I can count on things running smoothly when [our Cruise Expert] makes my arrangements.
Barbara H.
[Our Cruise Expert] was great ! Helped through out to get the right cruise and helped before the cruise to get things we needed . I would highly recommend her and cruise web !
Sue M.
[Our Cruise Expert] was great ! Helped through out to get the right cruise and helped before the cruise to get things we needed . I would highly recommend her and cruise web !
Anju M.
[Our Cruise Expert] at Cruise Web is the best. Consistently goes above and beyond to create dream vacations! We adore him and only cruise with him!!
Margery J.
[Our Cruise Expert] of the Cruise Web accommodated our multiple requests for a semi-customized trip to the United Kingdom. He arranged everything perfectly!
Sherry E.
Cruise web is a fantastic site and cheaper than any other I know. [Our Cruise Expert] expertise and prompt response to my queries is very much appreciated, thank you [our Cruise Expert]!! Couldn't have completed the reservation without you :)
Tony P.
Service was exceptional. Our agent provided with excellent service. She would always return our calls, answer our questions and concerns. I will use the cruise web again.
Aethnea Y.
From the second I booked with these guys its been amazing, the price was excellent but more importantly the support and help I got from [our Cruise Expert] was outstanding, she went beyond her job role for me, I wouldnt book with anyone else :)
Kerriann H.
The service I got was super! [Our Cruise Expert] is a real professional, nice person. It was real pleasure working with him. He answered all our questions.
He is a real asset to your company.
Agnes R.
[Our Cruise Expert] cruise consultant is AMAZING, have used her for YEARS, she always does the best to get you exactly what you are looking for, and doesn't disapoint- calls before the cruise with any questions, and calls after the cruise is done to see how everything want- HIGHLY recommend [our Cruise Expert] for all your travel plans!!!
Linda E.
[Our Cruise Expert] from Cruise Web was super helpful from assisting us right from the beginning. In the beginning I did know where to start but [our Cruise Expert] made it an easy and great experience for us.
Jitinard W.
[Our Cruise Expert] was great to work with. Helped with every detail of our trip and was very knowledgeable on our trip and destinations.
Ian C.
[Our Cruise Expert] has always been there for all our needs before and after payment.on our trips.She has always worked to make a special time in our lives that much more seamless and complete.
Nancy G.
I am very grateful to [our Cruise Expert], who is the highest professional and very kind person! His recommendations are always the excellent and helpful! I did with him six cruise and planing much more. He is the Best!!!
Yakov P.
[Our Cruise Expert] has been very responsive and helpful for the two cruises we booked through her this year. I would recommend using her in the future.
Arthur M.
[Our Cruise Expert] is the best travel advisor I have ever had. She always patiently answers all of our questions, and gets us the best price and locations for our cruises.
Sensei R.
[Our Cruise Expert] with Cruise Web was so helpful finding my family the perfect cruise for us. It was also very affordable. Thank you [our Cruise Expert]. I will call you again for assistance.
Lynette W.
[Our Cruise Expert] is ALWAYS helpful to all my questions that may seem cruise ignorant and I am grateful for her assistance. I can't wait to take my daughter on her first cruise and to get a chance to RELAX and have some 'Mommy time'!!!!
Anissa H.
I have been using [our Cruise Expert] with the Cruise Web exclusively for the past 10 years for my cruise travel ( a dozen or so cruises), and he has always delivered the best deals and service . Highly recommend him for cruise travel.
Eric P.
A true professional who goes over and beyond the call of duty. She is extremely knowledgeable of her profession and is able to provide sound advice on cruise options and excursions. No matter your budget she can always find a GREAT DEAL for YOU !!!
Mike P.
[Our Cruise Expert]goes above and beyond to work with us. We have sometimes had to make major changes in our schedules or needs and she cheerfully and efficiently attends to these needs. We have worked with her on three River Cruises and will do so on more in the future. Each experience is a pleasure! Thank you, [our Cruise Expert].
Laura S.
[Our Cruise Expert]is great at finding the right cruise that you are looking for at a great price. We have used his services a couple of times and have never been disappointed. I would highly recommend using [our Cruise Expert] at Cruise Web.
Mary H.
In my years dealing with [our Cruise Expert] at the cruise web my husband and I have been very satisfied. He is professional and always tries to get us the best deal. Try him you'll be happy!
Hali M.
In Feb will be our third cruise with [our Cruise Expert]. Makes cruising so easy and makes sure all the bases are covered at the best prices. Love the individual treatment.
Lynn B.
[Our Cruise Expert] has been awesome to deal with! We have used her to book 4 cruises vacations. She has always been responsive and extremely helpful.
Brian C.
This is the first time I have used Cruise Web. I will definitely contact [our Cruise Expert], for my next one. [Our Cruise Expert]has been a pleasure to talk to, very helpful and informative. Thanks for all your help [our Cruise Expert].
Linda C.
[Our Cruise Expert] was delightful, knowledgable and consistent with information and updates regarding our travel. Yes, I would contact her again for scheduling another cruise.
Lana F.
[Our Cruise Expert] has been fabulous in helping plan my family cruise at the last minute. She knew all the right questions to ask, and answered and reassured me with my own. FIVE STARS FOR [our Cruise Expert]!
Mary G.
Working with [our Cruise Expert] was just amazing. All my expectations were satisfied . The cruise was perfect and the side services amazing. I look forward to cruising with her again!
Salvatore B.
I had a pleasant experience with the Cruise Web, and enjoyed working with [our Cruise Expert]. She was very conscientious and helpful to insure that I had a cruise to remember. I would highly recommend her.
Bill S.
[Our Cruise Expert] is our agent and has booked two cruises for us. Very helpful and attentive. Keeps us up to date with any changes that may occur before our departure date.
Leeanna W.
[Our Cruise Expert]at cruise web booked our first cruise. It was a great experience with [our Cruise Expert]. He guided me in making the right choice as a first time cruiser and the whole cruise experience was fantastic. I strongly recommend cruise web.
Venkatesan S.
We just concluded the planning of a complex cruise trip with [our Cruise Expert] on behalf of CruiseWeb. Total satisfaction and great service! After the conclusion of this cruise we intend to use their good services for the realization of many other trip !
Loucas T.
As we worked with her before, [our Cruise Expert] had all the info necessary to find us a perfect Caribbean vacation at the last minute over the Thanksgiving week. The added promo she recommended made it a really nice deal. Thank you !
Pascal D.
If you want a top notch travel agent, call [our Cruise Expert]. [Our Cruise Expert]always goes above and beyond to help make our travel plans special.
Joanne T.
[Our Cruise Expert] is the best!! She has the patience of a saint and will take the time to make sure you are happy and completely satisfied with your cruise. She will also make sure you get the best deal possible!!
Lisa R.
[Our Cruise Expert] is a real treasure and we could not get a better service , better guidance or advise any where else. We've become "virtual" friends as well as partners in creating memorable travel plans. Thank you, [our Cruise Expert].
Eva S.
[Our Cruise Expert] has booked about 3 cruises for me and I have had no problems. She has always been helpful with the cruises and the pre-cruise details as well as the post cruise details.
Vera C.
Loved working with [our Cruise Expert] at Cruise Web. Best travel experience. She couldn't have been better in getting things arranged and taken care of. Will continue using her in the future.
Linda F.
Booking a cruise to Alaska for 7 people was an awesome responsibility and overwhelming at times, [our Cruise Expert] at Cruiseweb took that all away from me and made it his own. He has been a life saver and I look forward to working with him in this process. Thanks again [our Cruise Expert] for all your help !!!
James H.
[Our Cruise Expert]did a great job setting up the Viking cruise for us. Everything went just as planned. [Our Cruise Expert] is communicative, informative and pretty easy to get a hold of. Thanks for helping us enjoy a great river cruise? [Our Cruise Expert] works for the Cruise Web Inc. - give him a call.
Gene M.
[Our Cruise Expert], Cruise Consultant | The Cruise Web, Inc. has been superb in her aid to us for our first cruise. The experience would be overwhelming if not for her expertise.
John S.
Excellent. [Our Cruise Expert]was very helpful in booking my family vacation. It was my first time going on a cruise. She explained everything, was very patient with me asking simple questions.
Oksana I.
I have used the Cruise Web and the services of [our Cruise Expert] for many years for many cruises. I have always found her to be very knowledgeable and attentive to my needs.
Lynette H.
[Our Cruise Expert] took great care of us on our preparation for our Alaskan Inner Passage Cruise. I would not hesitate to refer him to anyone. In fact, I already have!
Carla D.
[Our Cruise Expert] of the Cruise Web provided outstanding guidance in the planing and making arrangements for our Greek Isles cruise. Her knowledge of the cruise industry and ports of call resulted in us getting an outstanding value for our trip.
James W.
This is our first cruise and we spoke with [our Cruise Expert]. [Our Cruise Expert]was very helpful! She helped make booking the cruise and finding the excursions extremely easy! We're looking forward to our trip. Thank you [our Cruise Expert]!
Cory W.
[Our Cruise Expert] is an excellent and dedicated agent. He went out of his way to work with us to get exactly what we wanted for our Viking River Cruise and extended trip to Paris. He helped us consider details such as ground transport and lay-overs that will make the trip more enjoyable. We are looking forward to a delightful experience in Europe due to [our Cruise Expert] great help.
Ken H.
[Our Cruise Expert] has only provided the most responsive, helpful, friendly, patient, concise and professional service to myself when planning my company's incentive dealer cruises every year. [Our Cruise Expert]has always made the organization and process extremely easy, stress and hassle free.
Erica F.
[Our Cruise Expert] was knowledgeable and very efficient in finding the best deal that fitted my needs. He anticipated many of my concerns and had quick response on followup questions. A pleasure to work with.
Libby L.
I cannot recommend [our Cruise Expert] with The Cruise Web enough. His assistance with two separate cruises in 2022 was invaluable and made planning our trips a breeze.
Jennifer C.
[Our Cruise Expert] is the best! We have booked several cruises with [our Cruise Expert] over the past few years and have always been pleased. She always listens and provides appropriate advice. [Our Cruise Expert]regularly exceeds our expectations and makes it a pleasure to work with her!
Stephen R.
[Our Cruise Expert] of Cruise Web was a pleasure to deal with. Arranged a cruise for me and my wife to celebrate our 10 year anniversary. Highly recommend him to help you with your next cruise.
Rob M.
[Our Cruise Expert] has been very helpful in assisting us with cruise information. She is always friendly and ready to do whatever is necessary to assist our group. It is a pleasure working with [our Cruise Expert].
Laverne F.
[Our Cruise Expert] has been a wonderful partner in making travel plans. She is bright, attentive, and extremely responsive and timely. Her knowledge and expertise, her attention to detail, her ready availability, and her calm demeanor make her an outstanding resource. Thank you, [our Cruise Expert]!
Linda R.
[Our Cruise Expert] at "The Cruise Web" is great to work with if you are serious about traveling. He has excellent ideas on making a trip worry free. When you contact him he will immediately work on you plans and get back to you promptly.
Terry K.
[Our Cruise Expert] has given us great service on three different cruises. Her advice and advocacy has helped us make good selections and gotten good value for the trips we have chose.
Jeff K.
Had a wonderful trip to Paris and an Ama Waterways river cruise from Paris to Normandy.
[our Cruise Expert] was extremely easy to work with and helped us through a couple of cancellations and rebooking.
Jeffrey C.
I called The Criuse Web to plan a January trip. The representative [our Cruise Expert] provided excellent service. He was kind, easy to work with and yet extremely professional! I have experienced stressful trip planning in the past and this time it was a pleasure!
Kathleen D.
My family and I have been working with [our Cruise Expert] for years now and she is consistent in they way she helps us. She is professional and attentive. She takes the time to check in with us on a regular basis even when we are not planning a trip. When we think of cruises, we think of [our Cruise Expert] and no one else.
Michelle M.
It was a fantastic time abroad the ESCAPE for seven days. The crew was most helpful and curtious. The service at meal time was without fault. All in all a GREAT time was had and I thank [our Cruise Expert] for recommending this cruise and getting the handicap cabin for us as it was a great help.
John L.
Very pleased with the services provided by [our Cruise Expert] at The Cruise Web. Second cruise booked with her. She is very knowledgeable and responsive to all requests. Best travel agent we have ever worked with!!
Gene D.
We would like to thank [our Cruise Expert] as he was very supportive during our booking phase. The trip was well organised, the holiday was fantastic and one to remember! Well Done and I really recommend the Cruise Web as they provide us with a good service.
Cynthia D.
[Our Cruise Expert] at the Cruise Web has booked several complicated cruises for us with excellent results in obtaining special requests, lowest fares, and extra on-board credits. Each time I call him for something new, I ask him if he has his "Superman" cape on - and he always delivers super results. Highly Recommended!!!
Eric S.
[Our Cruise Expert]at The Cruise Web is by far one of the most professional, caring, competent agents I have ever known. Her dedication to excellent service is to be commended and should be an example for agents worldwide!
Rita G.
I have been working with [our Cruise Expert] @ The Cruise Web for several years now. He always does a great job informing us of the best deal. I will continue to use him for our cruise needs. He is the best!
Sandy D.
So far so good. [Our Cruise Expert], our Agent, is always available to answer questions, and took the time to ensure the best pricing, cruise, and experience for our vacation. She was great to work with, and will do so again in the future.
Robert S.
[Our Cruise Expert]and CruiseWeb have done an excellent job in helping us to arrange our cruise with Silversea. [Our Cruise Expert]has been very responsive to our needs and questions, even when I have called her several times in one day. We are very satisfied with our experience.
Eugene L.
After comparatively shopping, and dealing with [our Cruise Expert] at the Cruise Web, I would certainly recommend him to put a package together for you. He literally was able to save us hundreds from the competitors. He even sent us very nice Thanksgiving wishes.
Tom F.
[Our Cruise Expert] was great. She kept us informed of information, made sure she answered any questions or concerns that we had and assisted us in getting an upgrade with our cabin. When we returned from the trip, she called to see if we were satisfied with our experience concerning the cruise. Great job [our Cruise Expert].
Rita J.
[Our Cruise Expert] was extremely helpful in making this trip happen. He went over & above what is expected in a travel guide. Very detail oriented and efficient. I will look again to [our Cruise Expert] for my next trip!
Antoinette S.
[Our Cruise Expert] at the Cruise Web is a wonderful T.A. She takes a personal interest in every one of her customers and keeps in touch. So much so that I consider her as part of my extended family now. If you want a T.A. that contacts you instead of the other way around and that will work for you, then you want [our Cruise Expert] at the Cruise Web.
Howard E.
I've booked quite a number of cruises through The Cruise Web. [Our Cruise Expert] is an outstanding agent who has really worked with us to make our cruises exactly to match our dreams. [Our Cruise Expert] and The Cruise Web are great!
David S.
We have been booking cruises for family vacations all over the world with [our Cruise Expert] of the Cruise Web and have always have excellent results. Definitely a 5 star experience. We have referred her to many of our friends. Very Professional and friendly.
Allen C.
[Our Cruise Expert] booked a cruise for us. We are part of a large group and there are many different cabin needs. Kris has handled everything in an efficient, courteous and very knowledgeable manner. It has truly made this booking very easy and stress free. Thank you [our Cruise Expert]!
Al P.
[Our Cruise Expert]was referred to us by a friend due to her great service to them. We have found her to be friendly, informative, helpful and knowledgeable. We rely on her for all of our cruising questions and for setting up all of our trips. You can't go wrong using her as your cruise consultant.
Johnnie J.
My wife spoke to [our Cruise Expert] from The Cruise Web a couple of times and emailed him several times. He was very personable and took over our vacation planning with getting us a room on the ship and at our embarkation location, sending us info on Visa applications and excursions, and arranging air transportation.
Bob & Pegi M.
Well, if you want someone who "knows their cruise stuff", you want to call [our Cruise Expert] at The Cruise Web! [Our Cruise Expert] has helped us on at least 5-6 cruises and she is on top of your reservation all the way. She gets back to messages promptly and always is professional, respectful and positive. Call [our Cruise Expert].
Jean C.
[Our Cruise Expert] was great. Very helpful every step of the way. Helped us create the prefect trip to Italy. Great suggestions and easy to book all aspects of our trip with him.
Michelle L.
[Our Cruise Expert] with the Cruise Web helped us book a 10 night Caribbean Cruise with the Crown Princess. He answered all our questions and gave us great service. While on board ship I got some information for a future cruise, but I will only book with [our Cruise Expert].
Connie R.
This is my first time to experience cruise adventure and am satisfied with the services of [our Cruise Expert] of the Cruise Web. He was very prompt and patient with me. With his excellent service i will surely recommend him to my friends and relatives who want to experience cruise.
Rose Beverly J.
Worked with [our Cruise Expert] to book a 7 day trip on the Norwegian Getaway. I booked late because I wasn't sure what my schedule would be, even so it was surprisingly inexpensive. She even included a drink package which i was thrilled with, even if my liver wasn't. It was a great vacation and [our Cruise Expert] help was invaluable.
Heather B.
When I talk with [our Cruise Expert] I feel like I'm speaking with a friend. We've gotten great advice about our cruises and because of that we continue to cruise. I know our last booking was a surprise to her because we already have two bookings for 2017! Now we have three!! Thanks [our Cruise Expert] and the Cruise Web.
Shirley S.
We have been dealing with [our Cruise Expert] at the CruiseWeb for several months now and we are very pleased with her services. She takes our interests to heart and finds the best cruise offers available. We are experienced cruisers and she finds what we want and like at the best possible price. Great service.
Jean-Marc T.
I have worked with [our Cruise Expert] on The Cruise Web. His customer service is amazing. He helped me with every detail of my trip and thanks to him, my trip is finally coming soon. I would definitely work with him again. Highly recommend!
Mauricio V.
After I got to know [our Cruise Expert] of The cruiseweb as my cruise consultant for my last 4 cruises, I really like to recommand her to everybody who is considering cruising ; she is very effective , helpfull and extremely service-minded (even when she on vacation).
Thanks [our Cruise Expert] it has been great to know you.
Roel B.
[Our Cruise Expert]has been my cruise consultant for a few years. She is always friendly and very helpful. She stays in touch and notifies me when there is any great deal. [Our Cruise Expert], you rock and deserves a 5 stars customers service.
Phoebe C.
Returned yesterday from a Quebec to New York cruise with Princess Cruises. [Our Cruise Expert] was our travel agent and took care of the details and did a fantastic job and was very responsive. Thanks [our Cruise Expert]... we loved our trip.
Rebecca H.
[Our Cruise Expert] over at The Cruise Web has always been my go-to guy for booking cruises! He helps me find the best rates across any cruise line, and gives his personal input from his own experiences. I have booked 2 cruises within the last 2 years, one of which I am going on in a few months. I will continue to go to him with all of my cruise-needs!!
Bryan S.
Booking made easy and without stress with [our Cruise Expert] who answered all my questions. Thank you
Julie S.
If you are planning a cruise, THE CRUISE WEB is the place to plan. I have worked with [our Cruise Expert] for the number of cruises. She has been very helpful and quick to respond, give suggestions and answer questions.
Using THE CRUISE WEB also offers other excursions than the ship, so there is more to choose from. I highly recommend them.
Karen K.
I had the pleasure of working with [our Cruise Expert] of the Cruise Web when I was excited about planning a cruise. She is fabulous to work with!! She made my planning easy and answered all of my questions, she knows her stuff! If you are going on a cruise, call [our Cruise Expert], you will be glad you did!
Tara C.
My husband and I booked a cruise through Cruiseweb and just returned. We couldn't have had a better experience thanks to our senior cruiseweb agent, [our Cruise Expert]. She was the best and gave us excellent tips and recommendations that made our trip even better than it was. Thank you, [our Cruise Expert].
Cindy K.
We have worked with [our Cruise Expert] at CruiseWeb on several cruises. We have always been delighted with his unfailing politeness and courtesy, and impressed by both his knowledge of how the cruise lines really work and his willingness to squeeze out the extra drop for our benefit. We have recommended him to friends, and they now rely on him as much as we do.
Sam B.
It only took 5-10 minutes on the phone with Cruise Web to learn all the deals and packages they had to offer. My consultant [our Cruise Expert] was not only straight forward, but he outlined the pros and cons of each offer. Definitely a timely and honest consultant to work with!
Chris C.
[Our Cruise Expert]did a great job scheduling our cruise and flight. She was able to pick the best ship and ports that best fit our needs and desires. We would certainly recommend her expertise for anyone desiring to travel.
Jeffrey R.
Best decision ever to use [our Cruise Expert] through The Cruise Web to book and facilitate our Family Trip of a Life Time Wind Star Cruise to Tahiti. There were absolutely no glitches. Everything was worked out by [our Cruise Expert] ahead of time so all we did was relax and let ourselves be treated like Super Stars.
Debbie H.
[Our Cruise Expert] is an amazing cruise consultant & took care of all of my concerns. Because of her expert guidance I was well informed prior to my departure.
Joyce G.
Wonderful help for first time cruise planning by [our Cruise Expert] of the Cruise Web. We was very polite, patient and prompt in answering any questions we had about the upcoming Alaska cruise and pleasant to deal with. I would recommend his services to others.
Lisa M.
What a helpful cruise agent! [Our Cruise Expert] knows her "stuff" when booking a cruise, and lining up shore excursions. She is friendly, courteous, and a real pro when working with her clients. Highly recommend [our Cruise Expert] if you want your bookings to go smoothly. (party of 4 adults)
Jerry W.
[Our Cruise Expert] knows which cruise lines are best, which rooms and excursions are best. His advice has made all of our cruises much better. He has saved us unnecessary expenses too.
Paul S.
You won't fault at all the service from Cruise Web, and in particular their top representative, [our Cruise Expert]. They have exceptionally keen pricing, and service second to none. The depth of knowledge of the product as well as the professionalism makes selecting a cruise simple and painless while ensuring the customer receives the best options. Thoroughly recommended.
Gary B.
Well! Let me just say that as a senior citizen I have to rely on many customer service reps and [our Cruise Expert] with The Cruise Web is tops on my list of people I'd like to do business with. She's professional, efficient, friendly and helpful. Ask for her when you contact The Cruise Web for your next trip.
Kay L.
Wow, [our Cruise Expert] is a remarkable travel agent!!! He has an encyclopedic knowledge of all things related to travel. In addition, he's a really nice person and has a great sense of humor. We will definitely reach out to [our Cruise Expert] in the future for all our travel needs. We wish I could give him more than five stars!!!
Liz S.
We were shopping for a cruise and [our Cruise Expert] reached out to us very quickly after receiving an inquiry from us. He was very nice, knowledgeable, helpful and answered all of our questions easily. We decided he was the guy to book with and that we could not go wrong if we did...We would recommend him highly.
Howard B.
[Our Cruise Expert] was our agent. He was very patient and helpful. He gave us great ideas on how to schedule and enhance both our cruise and the shore excursions. We give him the highest of recommendations.
Michael C.
[Our Cruise Expert] is the best cruise adviser. She is so quick to respond to my emails, and gives really clear answers. No matter how many questions I have, or how often I write, she's pleasant and gives me good information. I will stay with her for all my cruises. From 1-10 she's 15.
Lisa L.
My wife and I have been clients of Cruise Web and [our Cruise Expert] for many years now. She has never let us down and has helped us make the perfect decisions for our vacation needs and wants. Weekend get away or two week dream vacation [our Cruise Expert] gets it done just the way you want it. [our Cruise Expert] is the BEST!
Jeffrey B.
[Our Cruise Expert] is the consummate professional cruise consultant! We have recommended to several of our friends and all share our satisfaction of his consulting services. My wife and I have booked many cruises with [our Cruise Expert] and have always appreciated his thoroughness and follow up before and after the cruise.
Merle I.
[Our Cruise Expert] from The Cruise Web has helped us book 2 wonderful cruises. He is very good about finding cruises that meet our time requirements. He stays in touch before and after the cruise to make sure everything is taken care of. He is a true professional in the cruise world.
Kimberly W.
[Our Cruise Expert]was a huge help as we planned our honeymoon. [Our Cruise Expert]was spot on with his recommendations, including our short timeframe. We had never heard of the company he suggested and had the trip of a lifetime sailing throughout the Adriatic Sea with Windstar. Will be working with [our Cruise Expert] when we planning our next trip!
Carin W.
We were thrilled with [our Cruise Expert] suggestions and advice in planning our Alaskan cruise and excursions. His feedback was prompt, accurate and comprehensive. He helped facilitate our upgrade, which enhanced our entire experience. So reassuring to have someone to rely on for great advice and guidance, especially with confusing aspects like trip insurance.
Susie R.
[Our Cruise Expert] provides top-notch customized service. She has scheduled several cruises for us and always remembers our preferences for cabin type and location, dinner time, and all other preferences. Whenever I have questions, [our Cruise Expert] always responds promptly. I would highly recommend [our Cruise Expert] for all your cruise travel needs
Gwen S.
Today we booked our return cruise with [our Cruise Expert] of Cruise Web. We were very pleased with his overall handling of first our requests for explanations and then the actual booking. He spent quite a bit of time with us and never made us feel that we were taking too much time. Thank you [our Cruise Expert] for a great shopping experience.
Shirley S.
We have been Cruise Web clients for at least 14 years. Our Travel Agent, [our Cruise Expert] has always guided us well in our selections while being sensitive to our financial limitations and needs. She always seems to find promotions to benefit us and has “ gone to bat” for us with cruise companies when necessary.
Suzanne D.
[Our Cruise Expert] is awesome! He has been booking our cruises for the last 8 years! He is very attentive to detail, very knowledge about cruising and provides over the top customer service! He had booked at least 17 cruises for us. He is our go to guy!
-Manny and Karen
Manny B.
I had a great experience working with [our Cruise Expert], at the Cruise Web, when booking my upcoming cruise. He was so knowledgeable and able to answer all my questions about the ship, ports and cruise details. He took care of every detail and made the booking process smooth and easy. I would absolutely recommend using [our Cruise Expert] as your next cruise consultant!
Jaime S.
Just booked my Alaskan Cruise with [our Cruise Expert]. She was so nice and easy to book this amazing trip with. She made sure I got all the best deals possible and I just got confirmation today our trip is all confirmed with all the best qualities you can have on a trip. Thank you [our Cruise Expert] and thank you cruise web. My husband is going to have an amazing 40th Birthday!
Crissy M,
Went on my first Carnival Magic cruise in August 2016, had wonderful time. The Cruise Web staff are great professional group of people. [Our Cruise Expert] was very knowledgeable and always professional. Plan to book with The Cruise Web for my next cruise.
Tonja J.
We had the most wonderful experience with [our Cruise Expert], who was recommended highly to us by a trusted friend. He was responsive, super professional and so in tuned with our needs and requests. We couldn't have been more pleased with our dream trip and cruise to Italy. It was truly the trip of a lifetime thanks to your company and consultant!!!
Melanie O.
[Our Cruise Expert] has gone above the standard for being our travel agent. [Our Cruise Expert] was able to find another cruise and able to apply the majority of our credits, when we had to move our cruise to a later date. [Our Cruise Expert] is always staying in touch or returning our inquiries promptly.
[Our Cruise Expert], you are the best!
James S.
I would most likely to say that it was a great pleasure working with [our Cruise Expert] at Cruise Web. She was nothing but amazing. My Group wasn't easy to deal with but she handles it with grace and great integrity. I find her very pleasant to work with and looking forward to working with her again on our group cruise to Alaska on July 2024.
Kaisrie G.
My family booked a cruise with Cruise Web to the Mediterranean with [our Cruise Expert] and his service was simply superb. He responded super promptly to all emails and met with kindness and flexibility our tons of requests (including embarking on a different port 2 days late among other things). We recommend him 100%!!!
Nicole V.
We had a great time. The Norwegian Gem was fabulous. The staff was very helpful, the ship was clean and the food was abundant. [Our Cruise Expert] was very knowledgeable and you could tell was very experienced in cruising. She answered all of our questions to the fullest. Thank you for everything. We will be using the Cruise Web in the future and of course [Our Cruise Expert].
Alicia M.
Just returned from our first cruise ever. [Our Cruise Expert] of The Cruise Web was referred to us by friends and she helped us every step of the way to plan an amazing experience. Her professional and friendly assistance matched us with the cruise that was just right for us. Five stars aren't enough. We'll never book through anyone else.
Barb S.
[Our Cruise Expert] is wonderful. She is professional, responsive and very pleasant. She planned a fabulous trip for us this year to Barcelona followed by a cruise of the Italian and French Riviera. I am working on my third cruise with her now. I enjoy booking my travel through Cruise Web because of [Our Cruise Expert].
Jewell H.
[Our Cruise Expert] is the most thorough. helpful and considerate cruise agent we have ever had in 30 years of cruising. She made it such a personal and fun experience. She spent several phone calls explaining and answering our questions. The Cruise Web is very fortunate to have such a knowlegdable agent who so pleases her client.
Peter F.
[Our Cruise Expert] was fantastic in all aspects for our trip...from the initial conversation on what we were looking for in our trip to booking the cruise, airfare, transfers, excursions to lodging around our cruise dates. His services were invaluable and would use him again for any of our upcoming travels.
Bill O.
Working with [our Cruise Expert] made planning our huge 12-day family vacation to Alaska easy and straightforward. He guided us through what decisions needed to be made when and gave good recommendations on excursions, lengths of stay, meals, etc. This was our 2nd time using [Our Cruise Expert]'s services and we will continue to do so! Thanks!
Janine G.
[Our Cruise Expert] was wonderful to work with! He went above and beyond to find great flights from Cleveland & Atlanta to Athens & then home from Barcelona & Paris! He also helped us line up excursions, taxis & anything else we needed. He always replied to us in a timely manner. He did great dealing with our family of 8 and all the different requests!
Judy S.
I highly recommend The Cruise Web, especially if you can get [Our Cruise Expert] as your Cruise Consultant. [Our Cruise Expert] has been extremely helpful with our last two cruises. He made the entire process seamless and so easy for my wife and me.
Kevin A.
[Our Cruise Expert] and his team where absolutely amazing. They were professional, prompt in responses, answered all of our questions, and went above and beyond. I highly recommend The Cruise Web. [Our Cruise Expert] even have a us a personal call after our cruise in which we had our wedding to congratulate us and see how everything went. 5 starts for sure!!!!!
Sarah A.
We very much appreciate our relationship with [our Cruise Expert]. He responds to calls and emails quickly and always offers great advise for our cruises. It is wonderful to have someone you can count on to return calls, answer questions and give cruising advice. We are both grateful our paths collided with [Our Cruise Expert].
Karen Van V.
[Our Cruise Expert] was a terrific agent for planning and booking a cruise. She was knowledgeable, helpful, attentive and professional in assisting us with our booking and reminders of critical dates. Throughout the process she was very pleasant. We look forward to renewing this relationship with her on planning a future cruise.
David W.
Being a first time cruiser, [our Cruise Expert] did an awesome job in making sure that my group booked the most enjoyable cruise and received the best benefits from it. She was often in contact with everyone, making sure that payments were collected on time. Any questions I had she was ready to answer. I truly enjoyed my birthday cruise and cannot wait to plan my next one.
Jeronetha M.
[Our Cruise Expert] of the Cruise Web is the most friendliest, knowledgeable agent I have ever dealt with. Questions all answered with his personal comments have all helped in assuring us of a very exciting upcoming cruise. His follow up and quick responses have shown us how he cares and we will certainly keep his name on our books for all our future travel needs.
Conway C.
[Our Cruise Expert] took the time and interest to customize our cruise to our taste and went above and beyond to make sure every detail was taken care of. We had the best cruise vacation ever and are very grateful for the hard work [our Cruise Expert] did to make it easy and seamless for us. Thank you [Cruise Web] for a job well done!
Brian and Robyn K.
[Our Cruise Expert] at Cruise Web is an excellent consultant. We contacted her by chance as we had not used Cruise Web before. The service she rendered was prompt, detailed and friendly. She found us a very good suite. Any info she did not have , she would strive to find out. As a result, we had a wonderful hassle free cruise.
Maureen C.
Our experience with [our Cruise Expert] was absolutely outstanding... She was very attentive to all of our needs explaining everything thoroughly. She made it very comfortable to reach our decision to go on the cruise. The cruise was every bit as wonderful as she described. We give her a five-star rating.
Tom C.
I and my two friends are really happy with the Cruise Web services.
[Our Cruise Expert] was amazing. Had a great patience of explaining all important details of our Holland America cruise .
We are not very familiar and competent with booking online, but with [our Cruise Expert]'s help everything got smoothly.
Faina D.
[Our Cruise Expert] from the Cruise Web gave us great service with our booking for our recent cruise. He took the time to discuss and answer questions for us. He was very timely in seeking feedback upon our return. We’ll definitely work with him in the future!
Scott N.
We have worked with [Our Cruise Expert] at the Cruise Web for several years and he is exceptional. He is very responsive to any questions and concerns we may have and is very knowledgeable in all aspects of cruising. He is our go to person for our vacations.
Audrey H.
We had a wonderful experience with Cruise Web especially [our Cruise Expert]. He answered all our questions and some were silly questions but he treated all with great care. He gave us excellent direction and recommendations. He has terrifc follow through. If you need help, ask for [a Cruise Expert]! We took the 11 day cruise from New York to Montreal on Regent Cruise. Excellent trip!
Susan S.
I have booked 2 cruises with [our Cruise Expert] so easily! He always gets right back to you… calls you or emails you until you are happy with your trip plans! Don’t ever book a cruise with the cruise company unless you want to speak with a new person each day… ugh! One call or email does it all with [our Cruise Expert]! [Our Cruise Expert] makes sure your trip is done right the first time!
Ginny K.
[Our Cruise Expert] has been incredibly helpful and knowledgeable with our cruise choices . He has firsthand experience with the ports of call and had great advice for various shore excursions we wanted to try. I especially like how he contacted us before our cruises to wish us bon voyage and upon our return he again contacted us to hear how our trip was. Excellent service!
Heather D.
[Our Cruise Expert] was very thorough and helpful in arranging our cruise on Carnival Liberty last week. He always returned my calls immediately and sent email reminders of anything that needed to be addressed. I would highly recommend his services for anyone wanted to go on a cruise vacation!
Kathy R.
I’ve had the pleasure to work with [our Cruise Expert] travel consultant on several trips. He’s been wonderful! He listens to what we want & does the best to provide it. His suggestions for hotels & cruises are spot on. He is organized & helpful with reminders. I look forward to continuing to work with him!
Joanne H.
The best travel agency I have ever worked with. [Our Cruise Expert] is superlatively professional, thorough, responsive and organized. He has executed a number of major vacation and travel plans for me and my friends over the last 2 decades. I highly recommend his services.
Michael C.
Cruise Web and [our Cruise Expert] are an excellent resource for planning and booking cruises. Straight forward and easy to work with every time. We just got back from our honeymoon on Celebrity Solstice and it was fantastic and went off without a hitch. Thanks [Cruise Web].
Curt W.
I have always been very satisfied with the over the top service received from [our Cruise Expert]. She is there after the sale and always going to bat if there is a hiccup on an outing. She is the tops!
Kevin D.
[Our Cruise Expert] is awesome!! She’s old school…she provides excellent customer service and communication, with a wonderful attitude. She has been so helpful to us while planning our 21 day Mediterranean cruise. We feel blessed to have found her.
Dan D.
We really enjoyed working with [our Cruise Expert] and The Cruise Web for our recent Azamara Italy Intensive cruise. The Cruise Web got us additional onboard credit, kept us up to date on cruise changes and upgrades and were always available to answer questions and concerns. Would definitely book again with The Cruise Web!
Nick U.
[Our Cruise Expert] at Cruise Web is an excellent travel agent. He’s very knowledgeable, helpful and caring in all aspects of our travel. I highly recommend his services!
Dawn C.
Once again, [our Cruise Expert] ensured that my trip was the absolute best experience possible. I've had the pleasure of working with her for two cruises, both on the other side of the world, and will depend on her for any future travel. She researches and attends to every detail so that nothing is missed. In addition to all that, she's fun to talk to!! She can't ever retire!!
Karen S.
[Our Cruise Expert] did a wonderful job of recommending cruise and flight options. Everything worked out better than we had hoped, thanks to [our Cruise Expert]'s guidance. We would highly recommend him to anyone planning a trip.
Renee S.
[Our Cruise Expert] is a fantastic travel agent as he checks up on you and answers any and all questions and takes care of everything before during and after.
Mavourneen L.
[Our Cruise Expert] at Cruise Web arranged a trip for us to Antarctica with Seabourn. The trip was excellent and everything we had hoped for. [Our Cruise Expert] was very attentive to our needs and accommodated all our requests. He was very timely and responsive and informed us of all the upgrades and benefits. It truly was a trip of a lifetime and we enjoyed it very much.
Marcy K.
[Our Cruise Expert] is absolutely great. I have worked with her for some years. She has not disappointed me yet on the choice of cruises she recommends. If I am not sure about a location, she will send me information about what is offeredin those area. I will always work with [our Cruise Expert] and Web Cruise. Thanks
Denise T.
Great service from [our Cruise Expert] at Cruise Web! He is attentive to every detail and makes sure nothing is forgotten. We will use him again.
Donna S.
I’ve used [Our Cruise Expert] at The cruise Web for a number of cruises. She remembers me when I call, always has great recommendations for cruises,excursions and hotels for after the cruise. Her recommendations are always top notch and I’ve been very pleased with her services.
Mary F.
Just came back from the Greek isles cruise. [Our Cruise Expert] has been absolutely amazing. She was professional, prompt, answered all our questions and went above and beyond. High praise for your expert knowledge, efficiency and personal attention. I will be in touch with [our Cruise Expert] for any future cruising. Thank you again [Cruise Web]. You are the Best.
Magali V.
[Our Cruise Expert] is the GREATEST!!! We already found the cruise and room we wanted, and had it on hold. I called her just incase she could improve our options and SHE DID!!! She got us 300$$ in extra credits we would never have gotten if we booked by ourselves! LET HER HELP YOU! I’m so glad I did!
Diane F.
We used [our Cruise Expert] at the Cruise web and he was fabulous! He was so patient and answered all of our questions. He helped plan every detail and was a wealth of information. We had an amazing time on our cruise and will definitely be planning our vacations with [our Cruise Expert] in the future!
Shannon B.
[Our Cruise Expert] at Cruise Web is amazing and helped us plan the perfect vacation. His knowledge of the ships, entertainment, and food helped us decide on what cruise to take and is a pleasure to work with. Would definitely give him my wholehearted recommendation if you are searching for a top-tier travel agent!
Brayden T.
[Our Cruise Expert] is super helpful and knowledgeable about her job. She respond in a timely manner. She gives me great recommendations and advice for my travels. She is very pleasant and always willing to go above and beyond to make sure I have an amazing vacation. I highly recommend her for all of your travel arrangements. She gets the job done!!!!
Shandaly J.
We had an amazing trip thanks to [our Cruise Expert] and our [cruise director]. Great recommendation on AMAWaterway. The hotel accommodations were first class as well. I would do this trip all over again.
Kathy B.
[Our Cruise Expert] has been a great asset in our cruise adventures. His communication, organization, and knowledge have been awesome and we appreciate his expertise on every cruise we take!
Tami Y.
My very 1st time on a cruise. [Our Cruise Expert] from the cruise web went above & beyond to make sure I had a great experience. I definitely hope I am able to cruise again. Thank you [Cruise Web]!!
Julie O.
[Our Cruise Expert]'s been a great help coordinating both of our Viking cruises to Panama Canal and the Rhine, extremely professional and responsive to all inquiries...highly recommended!
Scott D.
[Our Cruise Expert] is very nice and did everything that we wanted to get us our cruise. She is someone that I will be using to book all our cruises in the future.
Len B.
Planning European Cruise with [our Cruise Expert] was so easy. She really helped calm the nerves of this first time cruise traveler! Already dreaming of my next cruise
Mary F.
[Our Cruise Expert] from Cruise Web did a fantastic job organizing our honeymoon itinerary to Greece. [Our Cruise Expert] was extremely knowledgeable about the various places in Greece that we wanted to visit and helped us build a custom itinerary to satisfy our interests/expectations. We are thankful for all of his efforts to make this a truly wonderful experience!
Edward M.
We were on our Honeymoon. [Our Cruise Expert] took care of everything for us. The Cruise Web made our trip flawless. The trip could not have been any better.
Colleen S.
[Our Cruise Expert] and [his team] have been available and helped us with every question, even made our booking to fly home after our cruise that is coming up in September. We have been very satisfied and are looking forward to our cruise.
John M.
[Our Cruise Expert] has been our travel expert for twenty years. She's terrific! We've probably taken two trips a year and every one was special. Thank you [Cruise Web]!
Garey E.
[Our Cruise Expert] was awesome in helping us choose a cruise! We have a larger family so we needed conjoining rooms, and [our Cruise Expert] went above and beyond to give us multiple options in short order.
Josh S.
[Our Cruise Expert] was incredible to work with. She was dedicated in her efforts of finding a Cruise that worked for our family. Her patience and professionalism are unmatched. Thank you for all of your help [Cruise Web]!
Sophia B.
I highly recommend The Cruise Web, and [my Cruise Expert]. She is very knowledgeable, professional and attentive to each and every detail. It’s been a pleasure working with her. Third trip coming up shortly.
Thanks [Cruise Web]!
Margret R.
[Our Cruise Expert] planned a Viking River Cruise for us and our college friends and we couldn't have been happier! She helped us deal with a small travel issue at the beginning and then it was smooth sailing! We will be using her again!
John L.
[Our Cruise Expert] was absolutely lovely to deal with, her service has been nothing short of outstanding. I truly appreciated the time and effort she put into helping me. Absolutely recommend [The Cruise Web].
Robyn S.
[Our Cruise Expert] is the best travel agent I have ever worked with and I have been traveling for over 40 years now. Her professionalism and expertise on travel is very commendable and on top of those things she CARES!
She is super amazing and she is the first person I go to every time I travel. Thank you for your outstanding service!!!
Lourdes I.
[Our Cruise Expert] has been my travel advisor for over 15 years. I will not trust my travel planning to anyone else. He’s always been available to answer my questions and concerns. All of our travels with him have been wonderful.
Shirley C.
[Our Cruise Expert] is simply wonderful. We have booked many cruises with [our Cruise Expert's] assistance over the years and she is knowledgeable, patient, helpful, and so fun to work with. I would highly recommend her to anyone looking to work with a true travel professional
Janelle L.
[Our Cruise Expert] has been an excellent consultant, eager to help, diligent in reaching out to answer any inquiry on our part and works hard to secure the best rate possible. His advice is always helpful and he wants the best service possible from the company in order to ensure our trip is enjoyable. His public relations skills are excellent.
James J.
This was our second time working with [our Cruise Expert] at Cruise Web to book our cruise. [Our Cruise Expert] was very attentive with timely responses to all our email queries. She also shared cruising tips including DO’s and DON’Ts in addition to checking on us post cruising. She is highly recommended. We can’t wait to get our next cruise booked!
Mark C.
[Our Cruise Expert] has been our consultant for all the cruises we have been on. She’s diligent in matching the exact cruise to preferred dates. [Our Cruise Expert] always negotiates better packages than if we booked directly. I would not consider using any other agency.
Bernice B.
[Our Cruise Expert] has been so helpful with our Bucket List cruise and trip to Hawaii. She has a very kind and willing attitude and has earned our confidence when it comes to travel. I would recommend her
to all of our friends and family.
Have her send me her cards and I will pass them out! Thank you so much!
Marcie J.
[Our Cruise Expert] is a great asset to the Cruise Web, he handles all our cruises. He helps us find new places to travel, without him we would have not taken nearly as many cruises, he's great about dealing with our issues and questions. I couldn't imagine having to deal with the cruise companies without his knowledge and vast information. Thank you for all the help you've given us throughout the years.
Jim C.
I recently booked a 6 -night cruise through The Cruise Web with the help of [my Cruise Expert].
She handled all the details professionally and made the process smooth and stress-free. Her prompt communication and friendly service was excellent. I highly recommend her and give her 5 stars.
Ivan R.
[Our Cruise Expert] with the Cruise Web helped us book a 10 night Caribbean Cruise with the Crown Princess. He answered all our questions and gave us great service. While on board ship I got some information for a future cruise, but I will only book with [Our Cruise Expert] .
Connie R.
United States
