Puerto Cisnes, Chile
Gateway to Queulat National Park, dolphin watching, and Patagonia’s lush coastal wilderness
Puerto Cisnes Cruise Lines
Gateway to Queulat National Park, dolphin watching, and Patagonia’s lush coastal wilderness
Overview
Puerto Cisnes is a small town and seaport located in the Aysén Region of Chilean Patagonia, nestled along the Puyuhuapi Channel at the mouth of the Cisnes River. Surrounded by temperate rainforests, fjords, and snow-capped peaks, this remote port offers cruise travelers a peaceful and nature-focused experience. The town is named after the swans (“cisnes”) that frequent its waters and is known for its proximity to Queulat National Park, home to the famous hanging glacier Ventisquero Colgante.
Cruise ships visiting Puerto Cisnes typically anchor offshore, with tender boats bringing passengers to the port. From there, guided excursions explore the region’s waterfalls, forests, and marine life. The town itself offers a few cozy cafés, artisan shops, and scenic walking trails, making it a relaxing stop for travelers seeking authentic Patagonian charm.
Hike to the viewpoint of the Ventisquero Colgante (Hanging Glacier) and explore lush trails.
Tip: Wear waterproof gear—rain is frequent and trails can be muddy.
Spot Peale’s dolphins, sea lions, and occasional whales in the fjords.
Tip: Early morning tours offer calmer waters and better sightings.
Walk through moss-covered trees and misty trails in a magical setting.
Tip: Guided hikes provide insights into local flora and fauna.
Soak in natural thermal pools surrounded by forest.
Tip: Bring swimwear and a towel—facilities are rustic but scenic.
Shop for handmade wool products, wood carvings, and regional foods.
Tip: Try local honey and smoked fish specialties.
Enjoy panoramic views of the town and coastline from this short hike.
Tip: Ideal for photography and birdwatching.
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I had a great experience working with [our Cruise Expert], at the Cruise Web, when booking my upcoming cruise. He was so knowledgeable and able to answer all my questions about the ship, ports and cruise details. He took care of every detail and made the booking process smooth and easy. I would absolutely recommend using [our Cruise Expert] as your next cruise consultant!
Jaime S.
Just booked my Alaskan Cruise with [our Cruise Expert]. She was so nice and easy to book this amazing trip with. She made sure I got all the best deals possible and I just got confirmation today our trip is all confirmed with all the best qualities you can have on a trip. Thank you [our Cruise Expert] and thank you cruise web. My husband is going to have an amazing 40th Birthday!
Crissy M,
Went on my first Carnival Magic cruise in August 2016, had wonderful time. The Cruise Web staff are great professional group of people. [Our Cruise Expert] was very knowledgeable and always professional. Plan to book with The Cruise Web for my next cruise.
Tonja J.
We had the most wonderful experience with [our Cruise Expert], who was recommended highly to us by a trusted friend. He was responsive, super professional and so in tuned with our needs and requests. We couldn't have been more pleased with our dream trip and cruise to Italy. It was truly the trip of a lifetime thanks to your company and consultant!!!
Melanie O.
[Our Cruise Expert] has gone above the standard for being our travel agent. [Our Cruise Expert] was able to find another cruise and able to apply the majority of our credits, when we had to move our cruise to a later date. [Our Cruise Expert] is always staying in touch or returning our inquiries promptly.
[Our Cruise Expert], you are the best!
James S.
I would most likely to say that it was a great pleasure working with [our Cruise Expert] at Cruise Web. She was nothing but amazing. My Group wasn't easy to deal with but she handles it with grace and great integrity. I find her very pleasant to work with and looking forward to working with her again on our group cruise to Alaska on July 2024.
Kaisrie G.
My family booked a cruise with Cruise Web to the Mediterranean with [our Cruise Expert] and his service was simply superb. He responded super promptly to all emails and met with kindness and flexibility our tons of requests (including embarking on a different port 2 days late among other things). We recommend him 100%!!!
Nicole V.
We had a great time. The Norwegian Gem was fabulous. The staff was very helpful, the ship was clean and the food was abundant. [Our Cruise Expert] was very knowledgeable and you could tell was very experienced in cruising. She answered all of our questions to the fullest. Thank you for everything. We will be using the Cruise Web in the future and of course [Our Cruise Expert].
Alicia M.
Just returned from our first cruise ever. [Our Cruise Expert] of The Cruise Web was referred to us by friends and she helped us every step of the way to plan an amazing experience. Her professional and friendly assistance matched us with the cruise that was just right for us. Five stars aren't enough. We'll never book through anyone else.
Barb S.
[Our Cruise Expert] is wonderful. She is professional, responsive and very pleasant. She planned a fabulous trip for us this year to Barcelona followed by a cruise of the Italian and French Riviera. I am working on my third cruise with her now. I enjoy booking my travel through Cruise Web because of [Our Cruise Expert].
Jewell H.
[Our Cruise Expert] is the most thorough. helpful and considerate cruise agent we have ever had in 30 years of cruising. She made it such a personal and fun experience. She spent several phone calls explaining and answering our questions. The Cruise Web is very fortunate to have such a knowlegdable agent who so pleases her client.
Peter F.
[Our Cruise Expert] was fantastic in all aspects for our trip...from the initial conversation on what we were looking for in our trip to booking the cruise, airfare, transfers, excursions to lodging around our cruise dates. His services were invaluable and would use him again for any of our upcoming travels.
Bill O.
Working with [our Cruise Expert] made planning our huge 12-day family vacation to Alaska easy and straightforward. He guided us through what decisions needed to be made when and gave good recommendations on excursions, lengths of stay, meals, etc. This was our 2nd time using [Our Cruise Expert]'s services and we will continue to do so! Thanks!
Janine G.
[Our Cruise Expert] was wonderful to work with! He went above and beyond to find great flights from Cleveland & Atlanta to Athens & then home from Barcelona & Paris! He also helped us line up excursions, taxis & anything else we needed. He always replied to us in a timely manner. He did great dealing with our family of 8 and all the different requests!
Judy S.
I highly recommend The Cruise Web, especially if you can get [Our Cruise Expert] as your Cruise Consultant. [Our Cruise Expert] has been extremely helpful with our last two cruises. He made the entire process seamless and so easy for my wife and me.
Kevin A.
[Our Cruise Expert] and his team where absolutely amazing. They were professional, prompt in responses, answered all of our questions, and went above and beyond. I highly recommend The Cruise Web. [Our Cruise Expert] even have a us a personal call after our cruise in which we had our wedding to congratulate us and see how everything went. 5 starts for sure!!!!!
Sarah A.
We very much appreciate our relationship with [our Cruise Expert]. He responds to calls and emails quickly and always offers great advise for our cruises. It is wonderful to have someone you can count on to return calls, answer questions and give cruising advice. We are both grateful our paths collided with [Our Cruise Expert].
Karen Van V.
[Our Cruise Expert] was a terrific agent for planning and booking a cruise. She was knowledgeable, helpful, attentive and professional in assisting us with our booking and reminders of critical dates. Throughout the process she was very pleasant. We look forward to renewing this relationship with her on planning a future cruise.
David W.
Being a first time cruiser, [our Cruise Expert] did an awesome job in making sure that my group booked the most enjoyable cruise and received the best benefits from it. She was often in contact with everyone, making sure that payments were collected on time. Any questions I had she was ready to answer. I truly enjoyed my birthday cruise and cannot wait to plan my next one.
Jeronetha M.
[Our Cruise Expert] of the Cruise Web is the most friendliest, knowledgeable agent I have ever dealt with. Questions all answered with his personal comments have all helped in assuring us of a very exciting upcoming cruise. His follow up and quick responses have shown us how he cares and we will certainly keep his name on our books for all our future travel needs.
Conway C.
[Our Cruise Expert] took the time and interest to customize our cruise to our taste and went above and beyond to make sure every detail was taken care of. We had the best cruise vacation ever and are very grateful for the hard work [our Cruise Expert] did to make it easy and seamless for us. Thank you [Cruise Web] for a job well done!
Brian and Robyn K.
[Our Cruise Expert] at Cruise Web is an excellent consultant. We contacted her by chance as we had not used Cruise Web before. The service she rendered was prompt, detailed and friendly. She found us a very good suite. Any info she did not have , she would strive to find out. As a result, we had a wonderful hassle free cruise.
Maureen C.
Our experience with [our Cruise Expert] was absolutely outstanding... She was very attentive to all of our needs explaining everything thoroughly. She made it very comfortable to reach our decision to go on the cruise. The cruise was every bit as wonderful as she described. We give her a five-star rating.
Tom C.
I and my two friends are really happy with the Cruise Web services.
[Our Cruise Expert] was amazing. Had a great patience of explaining all important details of our Holland America cruise .
We are not very familiar and competent with booking online, but with [our Cruise Expert]'s help everything got smoothly.
Faina D.
[Our Cruise Expert] from the Cruise Web gave us great service with our booking for our recent cruise. He took the time to discuss and answer questions for us. He was very timely in seeking feedback upon our return. We’ll definitely work with him in the future!
Scott N.
We have worked with [Our Cruise Expert] at the Cruise Web for several years and he is exceptional. He is very responsive to any questions and concerns we may have and is very knowledgeable in all aspects of cruising. He is our go to person for our vacations.
Audrey H.
We had a wonderful experience with Cruise Web especially [our Cruise Expert]. He answered all our questions and some were silly questions but he treated all with great care. He gave us excellent direction and recommendations. He has terrifc follow through. If you need help, ask for [a Cruise Expert]! We took the 11 day cruise from New York to Montreal on Regent Cruise. Excellent trip!
Susan S.
I have booked 2 cruises with [our Cruise Expert] so easily! He always gets right back to you… calls you or emails you until you are happy with your trip plans! Don’t ever book a cruise with the cruise company unless you want to speak with a new person each day… ugh! One call or email does it all with [our Cruise Expert]! [Our Cruise Expert] makes sure your trip is done right the first time!
Ginny K.
[Our Cruise Expert] has been incredibly helpful and knowledgeable with our cruise choices . He has firsthand experience with the ports of call and had great advice for various shore excursions we wanted to try. I especially like how he contacted us before our cruises to wish us bon voyage and upon our return he again contacted us to hear how our trip was. Excellent service!
Heather D.
[Our Cruise Expert] was very thorough and helpful in arranging our cruise on Carnival Liberty last week. He always returned my calls immediately and sent email reminders of anything that needed to be addressed. I would highly recommend his services for anyone wanted to go on a cruise vacation!
Kathy R.
I’ve had the pleasure to work with [our Cruise Expert] travel consultant on several trips. He’s been wonderful! He listens to what we want & does the best to provide it. His suggestions for hotels & cruises are spot on. He is organized & helpful with reminders. I look forward to continuing to work with him!
Joanne H.
The best travel agency I have ever worked with. [Our Cruise Expert] is superlatively professional, thorough, responsive and organized. He has executed a number of major vacation and travel plans for me and my friends over the last 2 decades. I highly recommend his services.
Michael C.
Cruise Web and [our Cruise Expert] are an excellent resource for planning and booking cruises. Straight forward and easy to work with every time. We just got back from our honeymoon on Celebrity Solstice and it was fantastic and went off without a hitch. Thanks [Cruise Web].
Curt W.
I have always been very satisfied with the over the top service received from [our Cruise Expert]. She is there after the sale and always going to bat if there is a hiccup on an outing. She is the tops!
Kevin D.
[Our Cruise Expert] is awesome!! She’s old school…she provides excellent customer service and communication, with a wonderful attitude. She has been so helpful to us while planning our 21 day Mediterranean cruise. We feel blessed to have found her.
Dan D.
We really enjoyed working with [our Cruise Expert] and The Cruise Web for our recent Azamara Italy Intensive cruise. The Cruise Web got us additional onboard credit, kept us up to date on cruise changes and upgrades and were always available to answer questions and concerns. Would definitely book again with The Cruise Web!
Nick U.
[Our Cruise Expert] at Cruise Web is an excellent travel agent. He’s very knowledgeable, helpful and caring in all aspects of our travel. I highly recommend his services!
Dawn C.
Once again, [our Cruise Expert] ensured that my trip was the absolute best experience possible. I've had the pleasure of working with her for two cruises, both on the other side of the world, and will depend on her for any future travel. She researches and attends to every detail so that nothing is missed. In addition to all that, she's fun to talk to!! She can't ever retire!!
Karen S.
[Our Cruise Expert] did a wonderful job of recommending cruise and flight options. Everything worked out better than we had hoped, thanks to [our Cruise Expert]'s guidance. We would highly recommend him to anyone planning a trip.
Renee S.
[Our Cruise Expert] is a fantastic travel agent as he checks up on you and answers any and all questions and takes care of everything before during and after.
Mavourneen L.
[Our Cruise Expert] at Cruise Web arranged a trip for us to Antarctica with Seabourn. The trip was excellent and everything we had hoped for. [Our Cruise Expert] was very attentive to our needs and accommodated all our requests. He was very timely and responsive and informed us of all the upgrades and benefits. It truly was a trip of a lifetime and we enjoyed it very much.
Marcy K.
[Our Cruise Expert] is absolutely great. I have worked with her for some years. She has not disappointed me yet on the choice of cruises she recommends. If I am not sure about a location, she will send me information about what is offeredin those area. I will always work with [our Cruise Expert] and Web Cruise. Thanks
Denise T.
Great service from [our Cruise Expert] at Cruise Web! He is attentive to every detail and makes sure nothing is forgotten. We will use him again.
Donna S.
I’ve used [Our Cruise Expert] at The cruise Web for a number of cruises. She remembers me when I call, always has great recommendations for cruises,excursions and hotels for after the cruise. Her recommendations are always top notch and I’ve been very pleased with her services.
Mary F.
Just came back from the Greek isles cruise. [Our Cruise Expert] has been absolutely amazing. She was professional, prompt, answered all our questions and went above and beyond. High praise for your expert knowledge, efficiency and personal attention. I will be in touch with [our Cruise Expert] for any future cruising. Thank you again [Cruise Web]. You are the Best.
Magali V.
[Our Cruise Expert] is the GREATEST!!! We already found the cruise and room we wanted, and had it on hold. I called her just incase she could improve our options and SHE DID!!! She got us 300$$ in extra credits we would never have gotten if we booked by ourselves! LET HER HELP YOU! I’m so glad I did!
Diane F.
We used [our Cruise Expert] at the Cruise web and he was fabulous! He was so patient and answered all of our questions. He helped plan every detail and was a wealth of information. We had an amazing time on our cruise and will definitely be planning our vacations with [our Cruise Expert] in the future!
Shannon B.
[Our Cruise Expert] at Cruise Web is amazing and helped us plan the perfect vacation. His knowledge of the ships, entertainment, and food helped us decide on what cruise to take and is a pleasure to work with. Would definitely give him my wholehearted recommendation if you are searching for a top-tier travel agent!
Brayden T.
[Our Cruise Expert] is super helpful and knowledgeable about her job. She respond in a timely manner. She gives me great recommendations and advice for my travels. She is very pleasant and always willing to go above and beyond to make sure I have an amazing vacation. I highly recommend her for all of your travel arrangements. She gets the job done!!!!
Shandaly J.
We had an amazing trip thanks to [our Cruise Expert] and our [cruise director]. Great recommendation on AMAWaterway. The hotel accommodations were first class as well. I would do this trip all over again.
Kathy B.
[Our Cruise Expert] has been a great asset in our cruise adventures. His communication, organization, and knowledge have been awesome and we appreciate his expertise on every cruise we take!
Tami Y.
My very 1st time on a cruise. [Our Cruise Expert] from the cruise web went above & beyond to make sure I had a great experience. I definitely hope I am able to cruise again. Thank you [Cruise Web]!!
Julie O.
[Our Cruise Expert]'s been a great help coordinating both of our Viking cruises to Panama Canal and the Rhine, extremely professional and responsive to all inquiries...highly recommended!
Scott D.
[Our Cruise Expert] is very nice and did everything that we wanted to get us our cruise. She is someone that I will be using to book all our cruises in the future.
Len B.
Planning European Cruise with [our Cruise Expert] was so easy. She really helped calm the nerves of this first time cruise traveler! Already dreaming of my next cruise
Mary F.
[Our Cruise Expert] from Cruise Web did a fantastic job organizing our honeymoon itinerary to Greece. [Our Cruise Expert] was extremely knowledgeable about the various places in Greece that we wanted to visit and helped us build a custom itinerary to satisfy our interests/expectations. We are thankful for all of his efforts to make this a truly wonderful experience!
Edward M.
We were on our Honeymoon. [Our Cruise Expert] took care of everything for us. The Cruise Web made our trip flawless. The trip could not have been any better.
Colleen S.
[Our Cruise Expert] and [his team] have been available and helped us with every question, even made our booking to fly home after our cruise that is coming up in September. We have been very satisfied and are looking forward to our cruise.
John M.
[Our Cruise Expert] has been our travel expert for twenty years. She's terrific! We've probably taken two trips a year and every one was special. Thank you [Cruise Web]!
Garey E.
[Our Cruise Expert] was awesome in helping us choose a cruise! We have a larger family so we needed conjoining rooms, and [our Cruise Expert] went above and beyond to give us multiple options in short order.
Josh S.
[Our Cruise Expert] was incredible to work with. She was dedicated in her efforts of finding a Cruise that worked for our family. Her patience and professionalism are unmatched. Thank you for all of your help [Cruise Web]!
Sophia B.
I highly recommend The Cruise Web, and [my Cruise Expert]. She is very knowledgeable, professional and attentive to each and every detail. It’s been a pleasure working with her. Third trip coming up shortly.
Thanks [Cruise Web]!
Margret R.
[Our Cruise Expert] planned a Viking River Cruise for us and our college friends and we couldn't have been happier! She helped us deal with a small travel issue at the beginning and then it was smooth sailing! We will be using her again!
John L.
[Our Cruise Expert] was absolutely lovely to deal with, her service has been nothing short of outstanding. I truly appreciated the time and effort she put into helping me. Absolutely recommend [The Cruise Web].
Robyn S.
[Our Cruise Expert] is the best travel agent I have ever worked with and I have been traveling for over 40 years now. Her professionalism and expertise on travel is very commendable and on top of those things she CARES!
She is super amazing and she is the first person I go to every time I travel. Thank you for your outstanding service!!!
Lourdes I.
[Our Cruise Expert] has been my travel advisor for over 15 years. I will not trust my travel planning to anyone else. He’s always been available to answer my questions and concerns. All of our travels with him have been wonderful.
Shirley C.
[Our Cruise Expert] is simply wonderful. We have booked many cruises with [our Cruise Expert's] assistance over the years and she is knowledgeable, patient, helpful, and so fun to work with. I would highly recommend her to anyone looking to work with a true travel professional
Janelle L.
[Our Cruise Expert] has been an excellent consultant, eager to help, diligent in reaching out to answer any inquiry on our part and works hard to secure the best rate possible. His advice is always helpful and he wants the best service possible from the company in order to ensure our trip is enjoyable. His public relations skills are excellent.
James J.
This was our second time working with [our Cruise Expert] at Cruise Web to book our cruise. [Our Cruise Expert] was very attentive with timely responses to all our email queries. She also shared cruising tips including DO’s and DON’Ts in addition to checking on us post cruising. She is highly recommended. We can’t wait to get our next cruise booked!
Mark C.
[Our Cruise Expert] has been our consultant for all the cruises we have been on. She’s diligent in matching the exact cruise to preferred dates. [Our Cruise Expert] always negotiates better packages than if we booked directly. I would not consider using any other agency.
Bernice B.
[Our Cruise Expert] has been so helpful with our Bucket List cruise and trip to Hawaii. She has a very kind and willing attitude and has earned our confidence when it comes to travel. I would recommend her
to all of our friends and family.
Have her send me her cards and I will pass them out! Thank you so much!
Marcie J.
[Our Cruise Expert] is a great asset to the Cruise Web, he handles all our cruises. He helps us find new places to travel, without him we would have not taken nearly as many cruises, he's great about dealing with our issues and questions. I couldn't imagine having to deal with the cruise companies without his knowledge and vast information. Thank you for all the help you've given us throughout the years.
Jim C.
I recently booked a 6 -night cruise through The Cruise Web with the help of [my Cruise Expert].
She handled all the details professionally and made the process smooth and stress-free. Her prompt communication and friendly service was excellent. I highly recommend her and give her 5 stars.
Ivan R.
[Our Cruise Expert] with the Cruise Web helped us book a 10 night Caribbean Cruise with the Crown Princess. He answered all our questions and gave us great service. While on board ship I got some information for a future cruise, but I will only book with [Our Cruise Expert] .
Connie R.
United States
