Testimonals About The Cruise Web - Best Cruise Agency in the US, East Coast travel agency.

"...My aunt and I recently took a cruise arranged by [the Cruise Web Consultant]. We were very pleased with every aspect of it. [Our Cruise Web Consultant] was extremely helpful, able to answer all our questions, returned emails and phone calls promptly and most importantly, is very polite. We both felt well taken care of. I experienced some difficulty in San Francisco on my outgoing flight. I was unable to arrive at a satisfactory solution with the United gate people in S.F. so I called [my Cruise Web Consultant] on a Sunday afternoon from the S.F. airport. He answered the phone and took care of the problem within minutes and I continued my trip arriving in London to meet my aunt in the passport line. The entire trip went off without a hitch, everything being exactly as [our Cruise Web Consultant] represented it. ..."

"...I just got back from Carnival Pride cruise [...] out of Baltimore, Maryland. The Cruise was great thanks to all the help from one of your employees. He has really been there answering all the questions. I have had for my crew of 28 people mostly all new travelers for the first time. He got all the answers for me right away. I can't wait to go on another trip with his help [...] What a great experience for my parents 50th Anniversary. ..."

"...just wanted to share with you what a great help [our Cruise Web Consultant] has been to my family and our vacation plans. I talked to [our Cruise Web Consultant] for the first time last year when I dialed the number I found on internet. We have never cruised before and did not know what to expect. [our Cruise Web Consultant] helped us find a great deal that matched our budget and walked us through all the steps from paperwork to what we need to prepare for our cruise. No matter how many times I called her to ask questions, she was very pleasant and eager to help and make our first experience a special one. We had a great time on our cruise and came back again this year for another one and [our Cruise Web Consultant] was as pleasant, patient, helpful and wonderful as ever.
I congratulate you for having people like [our Cruise Web Consultant] with such great customer service. She has made us your customers for life. ..."

"... I have really appreciated all of you help and your personal touch in helping us plan our cruise in July. We all had a great time and now were hooked on cruises. I have been to a couple of travel consultants here ... in the past before contacting you but because of your great service we will have you as our future travel consultant... Thanks for going out of your way for us. You are awesome at what you do..."

"... We only started to know [our Cruise Web Consultant] about 3-4 years ago and we [have] booked several cruises with him. He always [gives] us the best advice and find things what is best for us. He always [has] a very polite voice and a very patient manner. We like to stick with him always. I am comparing him with other travel agents in the past. We started to cruise since 1987 and so far we had been at sea for almost 500 sea days .... Therefore, with [our Cruise Web Consultant's] services compared to the past, he is the best."

"... Today we returned for a 14 day Holland America cruise through the Panama Canal on which we celebrated my 62nd birthday. [Our Cruise Web Consultant] made sure that our needs were met and offered suggestions on how to maximize the value of the cruise.... [He] will be doing our next cruise as well."

"... My wife and I have booked four cruises with [The Cruise Web] and would like to take this opportunity to Brag about the Outstanding personal service we received from our Cruise Web Consultant... He has not only saved us money, but also has taken a personal interest in our travel needs. He has kept in contact with us up to the time we boarded the ship. I have spoken to him on my cell phone before, standing on the deck of the ship as we were waiting to depart! When we return he is the first phone call we get as we are driving home..."

"I booked an Alaskan cruise in September 2008... From the get go [our Cruise Web Consultant] has been extremely courteous, caring, and competent in answering my concerns efficiently and promptly. Yesterday, I was ready to pre-register and realized I had inadvertently deleted the information from my files....That's when I had another outstanding agent... assist me. [The Cruise Web Client Services Consultant] was extremely courteous, competent, and PATIENT in helping me to pre-register. Thanks to these two [consultants] our party of four is good to go and enjoy the beauty of Alaska on the Westerdam...."

"... you have cared for my needs as though I was a family member. A person could not ask for better service than what you provided me especially when I found out I had to have another brain surgery and cancel the trip again. You have followed up with me when I would have expected not to hear from you and I really appreciate everything you have done. Kudos to you and to The Cruise Web. I have been in customer service for 27 years and I can say without a doubt that The Cruise Web runs a class act operation... I was first afraid of dealing with a company out of my state (which is Texas) but with the experience I have had with The Cruise Web I would not deal with anyone else."

"... Thank you for all you did for us as well. You were fantastic and our mom says thank you for the many phone calls and explanations, etc. You are truly a professional and terrific at what you do. We will absolutely keep your name and number for future reference. You helped make the difference!"

"We returned home on Friday 29 August to find your very thoughtful note of good wishes for the trip. We thank you very much and appreciate your wishes...We wanted you to know that we had a wonderful cruise on the Summit and thank you for the recommendation. Everything you promised about the liner was "spot-on". We had a wonderful time and found the accommodation, service and attention excellent. We enjoyed all the ports of call enormously, and were very fortunate in finding good company on the ship. Altogether a very happy memory!"

"We three ladies who went on the cruise to Alaska at the last minute were absolutely delighted with the way you took care of us. Not just the actual arranging of the trip, but you genuinely seemed to care that we had a wonderful time, and made sure that all our questions were answered and you really worked hard to get us the best deal possible at such short notice, and it couldn't have been a better cruise. ... You arranged everything for us, our tickets came on time, cost was exactly what you said it would be, no added surprises... Please be assured that we have told everyone about "Cruise Web" ... and hopefully our friends will use your site too... "

"Our cruise was amazing -- we were especially thankful that you were able to get us 3 cabins together after we watched other families running back and forth.... Thanks for all your help this spring -- it was definitely the right cruise at this point in our crazy lives and everyone had a wonderful time."

"[The Cruise Web] has indeed been a pleasure to work with... We had recently been reluctant to travel because a trip takes so much time for us to plan. Working with [our Cruise Web Consultant] changed our perspective. ...When we made contact with [The Cruise Web], rather than book us on any vacation experience, [our Cruise Web Consultant] carefully interviewed us to find our interests and activity levels. Then he rolled up his sleeves, and boy, did he get to work! He took a lot of his valuable time, examined a lot of alternatives that might fit us and carefully researched them until he found a perfect fit..."

"[Our Cruise Web Consultant] has gone above and beyond the call of duty to give me excellent advice and information relating to this cruise. I realize this is her "career" but I feel she has done more than required by giving me ideas and information I require regarding this cruise which is still some 13 months away...I have always used a local travel agent but have no misgivings by booking thru [The Cruise Web] and having [our Cruise Web Consultant] look after us."

"...I just wanted to let you know that all these unique and fun memories were not possible without you. You were so instrumental coordinating everything for the whole family � which I know is not an easy task since we were coming for all corners of the US! Your pleasant disposition and willingness to provide assistance with all (possible and impossible) requests made this trip a special one.
We just want to thank you from the bottom of our hearts.
Keep up the good work!"

"...we had a wonderful time! My two small children had a great time!!!! We enjoyed it quite a bit, especially being pampered! My kids want to come back. And, we are thinking about the Alaska one that leaves from Vancouver. I'll definitely be contacting you. Thanks again for your help."

"On July 11th of this year, (2008) my husband and I went on our first cruise. We did not know where to start looking or what to do. I went on cruises on the internet, and saw The Cruise Web. I typed in my name and e-mail address, and in a matter of hours I received an e-mail from the cruise consultant explaining all about The Cruise Web. I sent him my phone number, and we talked on the phone. He took care of everything for us, got us the best prices, and arranged everything for our cruise. All we had to do was get on the ship and show our ID's. He was wonderful and we really felt at ease, even though it was our first cruise. We loved the Royal Caribbean International, and we also loved the ship, Sovereign of the Seas. We plan to take another cruise again, and we will definitely book our cruises with The Cruise Web."

"I contacted The Cruise Web when I was discouraged and really didn't expect anyone could help me to find another room for the rest of my immediate family as the travel agent here had informed me that the cruise was completely booked. The Cruise Web's cruise consultant was insistent that I let him try. So I did and he came through for me! I was so happy as I wanted my kids to see Alaska. The cruise consultant kept in touch every step of the way and then some just to make sure I was secure and informed about the details. He was personable and even phoned when we returned home to see how it all went for us."

"We are pleased to extend our appreciation for your personal attention from stem to stern' in handling our 21-day Westerdam Cruise from Ft. Lauderdale to Seattle, including flight connections via Memphis to Jacksonville enroute back to Florida.
Our initial contact with [The Cruise Web] years ago in arranging our first cruise vacation verifies the right choice in making our decision to maintain the course with [The Cruise Web] on future cruises we may plan to arrange."

"Just had to drop you a note to thank you for all you did to make our Alaskan vacation so wonderful. :) It was a truly amazing experience!! Everything was absolutely FANTASTIC!! You were so right in all your selections!! .... The entire trip exceeded our wildest dreams. It was truly EXCELLENT in every way!!!
Thank you so much for orchestrating this trip for us!! Thank you for doing your job so well!! If we ever decide to take another cruise we will be sure to contact you. Thank you so very much!!!"

"We wanted to drop you a note to thank you for all you did to organize our cruise, patiently answering all our questions, always professional and very nice to work with...."

"Great trip.... if anyone has ever considered traveling by ship but hasn't--- they really should take this cruise....all in all--- loved our trip!!! Thanks for making our anniversary so special."

"....Thanks for all your help and I look forward working with you in our future cruise, I'm really happy with the service we got from you, is not easy to get great customer service, but we did with you...Thank you."

"I appreciate all the services you provided. You had a good personal and professional touch. I will definitely consider you when I decide to go again or someone I know decides too.
Thank you very much."

"Have just got back from our cruise on the Carnival Pride and wanted to let you know that we had a fantastic time....We will definitely be booking a cruise again and will contact you as soon as we have decided on itinerary."

"Your willingness to explain EVERYTHING, and quick responses made the entire process enjoyable for all of us.... Your professionalism and enthusiasm about the trip really made the experience one we all enjoyed. Not to mention us having a great time, the planning experience was a blast due primarily to your assistance. All said it was a pleasure to deal with you, and we will definitely contact you again for any and all of our cruise needs.... You were a big help to us and very knowledgeable and patient regarding all of the questions we had."

"Thank you so much for all that you did for us in organizing, advising and working to make our back to back cruise on the Crown Princess so enjoyable. It is nice to work with you. I believe that we have now done 3 cruises with you and plan to do many more...."

"Thank you SO much, I know you put a lot of time and effort into this. And you know, we'll never take a cruise without calling you. You're a STAR!!!"

"I'm sure this will be a splendid escape! You certainly have made it a pleasant experience so far, but now I'm ready to "set sail" on my first cruise....Thanks for everything!"

"We had a wonderful time. Everything was perfect and the ship was great! All four of the couples were thrilled with your service and want to book with you again....Your ears should have been BURNING the last 2 weeks because all of us we talking about you and what a GREAT job I did to locate you!"

"IT WORKED!!!!! YOU HAVE BEEN A GODSEND THROUGH ALL OF THIS. I WOULD NEVER BOOK ANYWHERE ELSE......THANKS FOR EVERYTHING!!!!"

"... Chatting with you over the phone is the next best thing to a visit to a travel agents place of business....Thanks again for your personal touch. Generally I avoid dealing with purchases such as this online or over the phone. But your careful attention and kind demeanor make me feel as though I were sitting across the desk from you instead of 3,000 miles to the west of you."

"What a GREAT trip we had on our cruise. And since we had not been on a cruise for quite some time, it was even 'more welcomed'. And thanks to you, everything went smoothly....
Thanks again for your great help. You were always so nice and pleasant and helpful in every way. You can be sure we will pass along your name to anyone that should ask."

"It was my pleasure talking to you. You demonstrated professionalism in your explanations regarding cruises to Alaska. Looking forward to learning from you."

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