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U by Uniworld FAQ

U have questions. We have answers.
 

WHAT'S INCLUDED

Is U by Uniworld all-inclusive?
No, but there are many great inclusions, such as gratuities (for both onboard and excursions), select meals, select shore excursions, onboard entertainment and select activities.

Are port charges included in published fares?
No, advertised fares do not include port charges.

Are gratuities included in published fares?
Yes, gratuities for onboard and shore excursions are included in the fare.

Are transfers to/from the ship included in published fares?
No, transfers are not included in the fares, but both group and private transfers are available for an additional fee.

 

GENERAL

Is there an age requirement for U by Uniworld?
Yes, all guests must be 21-45 (+364 days) on the first day of the cruise. This will be strictly enforced. On the first day of the cruise, a guest must be at least 21 years old, but no older than 45 years and 364 days ( a guest could therefore turn 46 on onboard).

What accommodations are available for solo travelers?
While U by Uniworld’s ships do not have cabins specifically for solo travelers, solo guests have the option of either booking a twin room as a single and paying the single supplement OR they can elect to be paired with another solo traveler and pay the lower double occupancy rate. If the second option is chose, the solo traveler will meet their roommate on embarkation day.

How do triple occupancy cabins work?
Each ship features two rooms designed for triple occupancy. These rooms can be booked by a group of three people traveling together and feature three twin beds (one bunk and one single).

 

SHIPS & STATEROOMS

What ships are available?
The fleet features two ships re-designed specifically for U by Uniworld, called The A and The B.

What is the ship capacity for The A and The B?
Both ships have a max capacity of 120 guests.

What stateroom categories are available?
- River View Studios (up to 3 guests)
- French Balcony (up to 2 guests)
- French Balcony Suite with living area (up to 2 guests)

Is there any in-stateroom entertainment?
On-demand movies are available for rent within the staterooms.

Is laundry service available onboard?
Yes, self-service laundry is available for an additional fee.

Is there an onboard shop?
Yes, guests can purchase souvenirs, clothes and travel essentials onboard.

Do staterooms have hair dryers?
Yes, there is a hair dryer in every room.

Which type of outlets are found on board?
Each cabin contains both European and North American outlets, but guests are encouraged to bring adapters for easy charging in other public areas.

 

DINING

What dining options are available onboard?
There are three dining options aboard The A and The B:
- Dine: The main restaurant on the Downstairs deck serving buffet-style breakfast and dinner with locally-inspired and farm-to-table dishes (including vegetarian and vegan options).
- Eatz: A casual cafe on the Rooftop deck serving casual made-to-order lunch and dinner meals like pizza and sandwiches. Eatz meals are NOT included in the cruise fare.
- Room Service: Room service is also available select times of day for an additional fee.

Are there set dining times?
On most days, the restaurant will be open for breakfast and dinner for a few set hours for each dining period. The restaurant is open seating within those hours and guests are invited to a combination of communal tables, high tables and small tables.

What is the legal drinking age onboard?
The legal drinking age onboard is 21 years old.

Are guests allowed to bring alcohol on board and consume it?
While U by Uniworld allows guests to bring alcohol on board (if purchased in port or through excursions), these beverages should not be consumed onboard.

 

ONBOARD LIFE

Is WiFi available?
Yes, complimentary WiFi is included throughout U by Uniworld’s ships. Personal hotspots are also available for rent for use on board or on shore.

Will U by Uniworld ships have bikes on board?
Yes, each ship will have 50 U Bikes onboard – all available for free!

Will there be an onboard fitness center?
Yes, each ship will have a fitness center featuring aerobic machines, weights and yoga mats. Free yoga and TRX classes are offered on board.

How can I use shipboard credit?
Shipboard credits can be applied to all services chargeable aboard U by Uniworld ships, including bars, spa services, phone use, person WiFi hotspot rentals, U Time optional excursions and laundry services.

Is there a dress code?
No, simply come as you are, as long as you have clothes on.

What language is spoken on board?
English is the official language aboard U by Uniworld – and all onboard commentary will be in English – but all languages are welcome.

How much do U Time optional excursions cost?
Optional U Time excursions range in price depending on the activity and are completely optional; call for details.

What are U Hosts?
Each U by Uniworld voyage will feature two U Hosts from sister-brand Contiki. These U Hosts are destination experts and help ensure guests get the most out of their vacation.

 

Still have questions about U by Uniworld? Give us a call at 1-800-377-9383.

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