Your Tickets
You will be receiving tickets via mail no later than 2-3 weeks prior to your sailing. If you are a non-U.S. resident or are sailing within one month of your cruise purchase, your tickets will be e-tickets. All domestic airfare (if applicable) will also be e-tickets. With e-tickets, simply present your cruise confirmation number and proper identification upon arrival at the terminal.

Pre-registration
Due to increased security in ports worldwide, your embarkation will be much faster and easier if all of your pertinent information is already in the cruise line's check-in system.
Please click here to pre-register online.

Passport & Visa Information
Proof of citizenship and photo identification will be required for your vacation. A valid US passport and Visa (for certain destinations only) may also be required for your travel. The United States Department of State has recently changed documentation requirements for travel outside of the United States, and continues to review these requirements. Please visit the State Department website at www.travel.state.gov, for the official and most up to date documentation requirements, and also for instructions on how to renew or obtain a passport. You may also contact the National Passport Information Center toll free at 1-888-874-7793.
Non-US citizens should check with their local consulate to determine the specific documents required for travel.

Shore Excursions
We recommend you book early for the best selection, as shore excursions and tours have limited capacity and fill up quickly.
Please click here to select your shore excursions.

Preferred Flights
If your vacation package includes airfare, your airfare is subject to the carriers, dates, times, and routing selected by the cruise line or provider. You may also contact your Cruise Web cruise specialist to request Preferred Flights through Cruise Web's cruise line partners. Preferred Flights are strongly encouraged to accommodate your flight dates, times, routing, or airline choices. The cost of Preferred Flights is from $75 to $200 per person, depending on the cruise line, plus any difference in airfare.

Travel Insurance
If you have not purchased travel insurance, a travel insurance plan is strongly recommended and may still be added to protect you and your vacation. Please contact your cruise consultants for pricing.
Please click here for the outline of our travel insurance policy.

Frequently Ask Questions
Please click here to read our F.A.Q..

Directions to United States Ports
Please click here for your port information.

Terms and Conditions
Please click here to review Terms and Conditions.

Still have questions?
Please click here to ask our Client Service representative.